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Set up time-based, one-time passwords

Updated

Available for the following Payroll plans: Standard, Premium, Core Payroll, Unlimited+Payroll
Available for the following user access levels: Employee, Manager, Admin

To ensure maximum security in the payroll classic platform, the authentication app (if enabled) will be the default option to receive verification codes when verifying two-factor authentication.

You will still be able to choose to receive your verification code to their mobile number and/or email address.

Getting started

Set up the Google Authenticator app

If you do not have the Google Authenticator app already on your phone, start at this step.

  1. Head to the Google Play store (for Androids) or the App Store (for Apple).
  2. Search for Google Authenticator.
  3. Click on Download.
  4. Once your Google Authenticator app has downloaded, tap on Get started.
    Tap on get started on the Google Authenticator app
  5. Log in to your Google account or Use Authenticator without an account. br the screen will say Welcome to Google Authenticator log into your google account or continue without logging in
Add Google Authenticator to your payroll account

If you have already downloaded the Google Authenticator app, but have not yet added it to your payroll account, start with these instructions.

  1. Log into your payroll account
  2. Click on your name in the top right-hand side corner of the screen.
  3. Click on My Account.
  4. Click on Two-Factor Authentication.
    Click on two factor authentication
  5. Click on Configure Authentication App.
    configure authentication app highlighted.png
  6. A QR code will appear in a pop-up box. Use your Google Authenticator app to take a photo of the QR code.
  7. Enter the 6-digit code that the Google Authenticator app creates into the field in the pop-up box.
    Blurred QR code with instructions
  8. Click the Configure button.
    QR code with instructions with configure button highlighted
  9. You will see Authentication app has been set up successfully.
Setting up time-based one-time password if you have the Google Authenticator app

Once you have downloaded the Google Authenticator app and added it to your payroll account, log int using Google Authenticator this way.

  1. Log into your payroll classic platform.
  2. Click on Try another way.
    try another way highlighted
  3. Select Using an Authenticator app.
    using authentication app highlighted
  4. Input the code from Google Authenticator into the code field.
    input the code from Google Authenticator

Important

Please note that the code in the screenshot is an example code only. You need to get your own code for your payroll account from your Google Authenticator app.

Further information

Community

If you are looking for further ideas, try our community.

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