|Import conflict.||Employee File.||Employee exists on both Employment Hero and Employment Hero payroll.|
This error occurs when the employee exists on both your Employment Hero (EH) HR and Payroll platforms, and they are using the same unique identifier i.e. both records are using the same email address.
You can resolve this error by opting to use either your EH Payroll or HR platform employee data.
If you opt to use your EH Payroll platform employee data, then it will overwrite the data stored within the HR platform. The same logic applies if you choose the HR platform data over the information stored within your payroll platform.