Question
How do I find and remove a duplicate employee record?
Availability
| HR Plan: | Premium | Platinum |
| User Access: | Employee | Manager | Admin |
We base the default access level on a per user basis and whether they have view, edit and delete access and excluding any changes made via our Custom Security feature.
Answer
You can use the employee overview page to find and remove any duplicate employee records.
- Click the Personnel menu.
- Click the Employees List submenu.
- Filter by Employee Status.
- Choose to include Terminated employees from the drop-down menu.
Helpful Hint
You will now see all your employees displayed on the screen in alphabetical order. This means the platform will display duplicate employees together.
- Click the Action button next to the employee that needs removing.
- Click the Delete button.
Warning
Removing an employee from your platform will remove their data, which means there is no record kept for auditing purposes. An admin can not delete an employee once they have:
- Assigned assets to the employee
- Onboarded an employee.
- Submitted or approved leave.
- Submitted or approved timesheets.
- Signed an HR document and/or contract.
- On the confirmation screen, type in the employee's name and click the Delete button.
Important
Employment Hero shows the employee's name in bold within the two brackets. The employee's name, however, does not include the two outer brackets. To delete an employee, you need to type in the employee's name, including any dates, times and/or punctuation marks displayed in the name.
Explore related content
- Off-board and/or terminate an employee This HR platform article will walk you through how to successfully off-board and/or terminate an employee.
- How to change an employee's account email This HR platform article will walk you through how to change your employee's account email.
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