How do my organisation's work types sync between the Payroll and HR Platforms?

Available for the following HR plans: Free, Standard, Premium, Platinum
Available for the following Payroll plans: Premium

Question

How do my organisation's work types sync between the Payroll and HR Platforms?

Answer

Your organisation's work types will automatically sync from the payroll platform to the HR platform. Previously, you were required to sync these using the "Update from Payroll manually" button, however, this was causing a common error, so we have now made this process automatic whenever work types are added or updated. This ensures that the HR platform always has the latest payroll data, keeping employee records accurate and up to date.  

Work types act as categories used to track where an employee spends their time working. For example, an employee can submit a timesheet against a "KM Travelled" work type. This helps your organisation track, measure, and report on employee activities, providing a detailed breakdown of this information for use when processing timesheets in a pay run.

To learn how to add, edit and delete work types on the payroll platform, see this article.

Further information

Why does the work type show as disabled?

The HR platform will show a work type as disabled, if the data no longer exists on your payroll platform. You can not delete disabled pay categories if you have used them previously in the HR platform.

The reason for this is platform data accountability and to make sure that when you use the Audit Trail feature, we display the correct logs of what changes occurred within your platform.

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