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Why do I see fewer pay category options via the HR platform

Available for the following HR plans: Premium, Platinum
Available for the following Payroll plans: Standard, Premium

Question

Why do I see fewer pay category options?

Answer

We have reclassified some pay categories in your payroll platform to primary. This has restricted the list of pay categories that will appear against the primary pay category field in an employee’s file in the HR platform. This is important to note because an employee’s primary pay category setting determines the default category used for earnings.

What is a Primary Pay Category?

To help you out with this change, we ‌have listed the conditions out of a primary pay category.

  • You have not deleted the category.
  • You do not have it linked it to another pay category.
  • You do not have it sent as a fixed unit rate.
  • You do not have a name ending with leave taken (Case insensitive).

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