How do I reset my payroll password | Payroll Web Platform FAQ

Question

How do I reset my payroll password?

Availability

Payroll Plan:   Standard   Premium

Answer

To reset your payroll password outside the payroll platform follow the instructions below and remember to make sure that you enter the email address that is linked to the Payroll account

Reset your payroll password
  1. Head to the to EH Payroll login page
  2. Click the Forgot My Password button.
    Screenshot 2023-08-11 105726.jpg
  3. Enter the email address associated with your payroll platform
  4. Click the Recover Password button. Screenshot 2023-08-10 094142 (1).jpg
  5. Click the link in the reset password email sent to your email.

    Warning

    It is a one-time only link and will expire in 24 hours.

  6. Enter a new password into the Password field.

    Important

    The platform will determine whether the password is strong enough by using a password strength estimator, rather than requiring a set number of letter/numbers etc.

  7. Re-enter the new password into the Confirm Password field.
  8. Click the Reset Password button Screenshot 2023-08-10 094549.jpg

Author recommended

So you have now read how to reset your password and you are now wondering, what next can I do. There are two recommendations I would make on this front and they are:

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