James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Articles
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Difference between 360 reviews and performance reviews
Wondering whether to conduct a 360 feedback review or a performance review? Both bring specific benefits that can support an HR department in their employee performance management. Rather than cons...
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Navigate your Learning platform dashboard
After you create your Learning platform account, you will arrive at your Home Page Dashboard. Every time you log in, you will land on this dashboard view. From this dashboard, you can navigate to a...
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Please verify the selections below to ensure your Tax Code Declaration contains the correct information that applies to you | Xero Error
Error Type Feature Error Name Sync warning Tax Code Declaration Please verify the selections below to ensure your Tax Code Declaration contains the correct information that applies to you. ...
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Employee does not exist on Xero | Error
Error Type Feature Error Name Import conflict Employee file Employee does not exist on Xero Explanation You will encounter this error when a user's employee file only exists on your Emplo...
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Employee exists on both Employment Hero and Xero | Error
Error Type Feature Error Name Import conflict Employee file Employee exists on both Employment Hero and Xero Explanation This error occurs when the employee exists on both your Xero and E...
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Set up and manage my learning playlist
Available for the following Learning plans: Standard, Plus The Playlist Management feature allows you to create your own learning playlist and add in a list of learning content you with to study. Y...
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Seeing the progress status of learners for a particular course
If you want to see the progress status of learners for a particular course, head to the Manage page. You will be able to see who has already been assigned learning and who is doing their own self-d...
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Running a learning event
Available for the following Learning plans: Standard, Plus Events are compulsory for course completion and can only be added them to an existing course. Only admins, content admins, or users on a p...
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Set up and manage a learning group
Available for the following Learning plans: Standard, Plus The Group Management feature allows you to create your organisation's learning groups a user can join to discuss certain topics or trainin...
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Create and manage rule sets
Available for the following Payroll plan: Premium You can use rule sets and rules to automate the calculations of different employee pay conditions. For example, rule sets can be used to apply the ...