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How do I update my employee account email on the HR platform? | FAQ

You can update your account email by using our Account Email feature.

Please note that by updating your account email your login email on the Employment Hero Work app will also be changed.

Update account email
  1. Click the   People menu.
  2. Click the Profile submenu.
  3. Click Employment records to display the Employment records module.
  4. Select the Personal details tab.
  5. Click the pencil icon next to the Account email field.
    email01.jpg
  6. Enter the new account email into the New Account Email field.
  7. Click the Save button.
    email02.jpg
  8. Click the Got it button.
    email03.jpg

    The platform will now send you an email containing the steps needed to change your account email.

  9. Go to your email inbox.
  10. Open the email verification message.

    Important

    All email verification messages come from 'no-reply@employmenthero.com' and have the subject 'Important! Verify the update to your Employment Hero Login'.

  11. Click the Verify email button.
    screenshot of the verification email, highlighting the verify email button
  12. Enter your password in the Password field.
  13. Click the Confirm button.
    screenshot of the email verification page, highlighting the password field and confirm button

    You will now see a confirmation message on your screen, saying your account email has been successfully updated.

    screenshot of the screen confirming the account email has been updated

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