James Nixon
Employment Hero's resident technical writer who is experienced in creating and maintaining a SAAS HelpCentre through Zendesk Guide
Activity overview
Latest activity by James Nixon-
James Nixon created an article, Why can one of my learners not mark a course as complete?
Question Why can one of my learners not mark a course as complete? Answer Sometimes you may have a learner who is saying they have finished a course but it is still not showing as completed. This ...
-
James Nixon created an article, Understanding my dashboard layout
Whether you have just registered for a learning user account, logged in for the first time, or are a long-time learner, every time you log in, you will land on your Learning Dashboard. Depending on...
-
James Nixon created an article, What if I can not find what the course I need?
Question What if I can not find what the course I need? Answer While Go1’s curated Microsoft Teams learning package contains around 10,000 of our finest courses, what if you need more content, or s...
-
James Nixon created an article, User Roles and Permissions defined
Learning and development needs can vary across roles and departments within an organisation. Human Resources and Learning and Development teams require ultimate management and oversight. Line man...
-
James Nixon created an article, Navigating the learning platform
When getting started as a Learner on the learning platform, you navigate to areas of the platform via two menus. The main menu is located across the top of the page, and then there is a dropdown me...
-
James Nixon created an article, How do I get help with my learning platform?
Question How do I get help with my learning platform? Answer There are a range of ways that EH supports your journey to level up learning and development: Submit a support request: Submit a suppo...
-
James Nixon created an article, Untitled
Question How do I access the Go1 Content Hub resources via the Go1 API?? Answer Go1 has an API that supports the ability for you to consume Go1 Content resources in your existing learning platform....
-
James Nixon created an article, Overview of compliance training
Many businesses, government departments, and large companies have rules they must follow. These rules may require all or some employees to take mandatory training regularly. You can use the Learnin...
-
James Nixon created an article, What is the cost of the Employment Hero platform?
Question What is the cost of the Employment Hero platform? Answer If you have questions on our Employment Hero platform pricing like for example, what does a Go1 add-on cost, you can refer to our p...
-
James Nixon created an article, Recover your user account
Available for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following User Access levels: Employee, Manager, Admin Question How do I recover my user account or rese...