Related articles: Introduction & overview | Build your profile | Get matched to roles | Search for work | Two ways to apply | After you apply | Settings & opt-ins | FAQs
Why this matters
There are two distinct application pathways on the Employment Hero Jobs platform. They look similar but work very differently. Understanding which one you're using — and when to use each — will directly impact the quality of your applications.
Applying for matched and non-matched roles with 1-click-apply
Pathway 1: Matched Roles — 1-Click-Apply
For roles that you’re a good match for, we make applications faster with 1-click-apply. When you apply through this pathway, your current profile is submitted to the employer in one step. There is no opportunity to attach a custom CV or add a covering letter.
You will encounter matched roles in two situations:
- You tap the link in a matched role SMS and apply directly from there.
- You open a job listing tagged "1-Click Apply" (visible as a purple badge on the listing) and tap Apply now.
1-click-apply is fast and effective for roles where your profile is a strong match and you're happy for the employer to see your current profile as-is. The key is making sure your profile is complete and up to date before applying.
Pathway 2: Standard search and apply
The standard application pathway gives you more control. You find the role through the search bar, open the listing, and apply through the full application form. This pathway allows you to:
- Attach a custom CV tailored to this specific role.
- Write and attach a covering letter.
This pathway is what we recommend for roles you really want, where personalisation will make a difference.
| 1-Click Apply for matched roles | Standard search & apply | |
|---|---|---|
| How triggered | SMS link, or "1-Click Apply" badge on listing | You search, find the role, apply manually |
| Speed | Very fast — seconds | Takes a few minutes |
| Custom CV | Not possible — uses your current profile | Yes — you can upload a tailored CV |
| Covering letter | Not possible | Yes — you can write or attach one |
| Best for | High-volume, fast-moving roles where your profile is a strong fit | Roles you really want — where personalisation matters |
Before you apply from a matched role SMS
Check that your profile is up to date. The employer will receive your profile exactly as it is at the moment you tap Apply. If you want to send a custom CV or add a covering letter, go to jobs.employmenthero.com, search for the role in the search bar, and apply from the search results — not from the SMS link.
Related articles: Introduction & overview | Build your profile | Get matched to roles | Search for work | Two ways to apply | After you apply | Settings & opt-ins | FAQs