A Swag Spend Account lets you easily send and receive money, pay bills, and even split your salary into different bank accounts.
This article contains:
Introduction to Swag Spend Account
The Swag Spend account is a feature within Swag that enables employees to manage their money at no additional cost.
The Swag Spend Account also includes a Visa debit card that is linked to your Swag Spend Account digital transaction account, and can be used with Apple Pay and Google Pay.
Costs are associated with using the Swag Spend account Visa debit card and Earned Wage Access.
Get started with your Swag Spend Account.
An Australian resident who is 16 years or over. A resident is considered someone who can stay in Australia as a citizen or permanent resident.
Helpful Hint
You can use a passport that has been expired for 3 years or less, and you can also use an expired driver's licence as a valid identity document, except for expired Tasmanian licences. You can use expired WA licences for 6 months after expiry.
- Access your pay before payday with Earned Wage Access
- Save up to 4.5% by unlocking discounted gift cards in the Perks store and access exclusive cashback offers with Employment HeroWork app Benefits and Perks.
- Divert payday funds straight into your Swag Spend Account directly from payroll with Pay Split.
There is a small fee for each Earned Wage Access transaction:
- 1.3% of the transaction if you choose to have your funds sent to your Swag Spend account.
- 1.5% of the transaction if you prefer your funds sent to another bank account.
Account eligibility and setup
If you have been advised that you do not qualify for a Swag Spend account, there are a few reasons that this may occur.
You are not an Australian citizen or resident
At this stage, only an Australian citizen or permanent resident can create a Swag Spend Account. An Australian resident is considered as someone who can stay in Australia as a citizen or permanent resident.
You are not 16 or over
Swag Spend Account applicants need to be 16 years or older to be eligible for a Swag Spend Account.
Your address or passport details do not match
You need to input your full name (including initials if displayed on your identity document), address, date of birth and passport number exactly as they appear on your documents, as this is important for the verification process. If not input exactly, then your Swag Spend account application will be rejected.
Be mindful of abbreviations (e.g. St. instead of street, Rd instead of road) as this is a common cause of our internal verification systems being unable to match your data, which will cause your application to fail.
If your ID has a middle name, ensure you write your middle name/s exactly as it appears on your ID. This might be just the middle initial, or all of your middle names. If this does not match your ID exactly, then our verification system will not be able to identify you, and your application will fail.
This process is also case-sensitive, so be sure to match the case exactly as appears on your ID.
Helpful Hint
You can use a passport that has been expired for 3 years or less, and you can also use an expired driver's licence as a valid identity document, except for expired Tasmanian licences. You can use expired WA licences for 6 months after expiry.
As the Swag Spend account is a new product, we only accept Australian drivers licences and Australian passports. We will change as we further develop the product and we look forward to adding further identification types in the future.
No. Your address will need to match what is on your identity documents to be eligible for a the Swag Spend account. If you have a mailing address that you wish to add to your account, you will be able to do this later in the application process.
Swag takes security very seriously, and our identity checks act as a safeguard against fraud. The identity and personal information that you provide to us is protected under the Privacy Act 1988.
Setting up your Swag Spend account
To activate your card, please follow the steps below:
- Log in to the Employment Hero Work app.
- Tap the Money icon.
- Tap Card along the top bar.
- Toggle on the switch to the right to enable your card.
- Once your card has been enabled, the switch will be toggled to the right and will state Card is enabled.
We aim to get your Swag Spend account Visa debit card delivered to your postal address via Australia Post within 7-10 business days. If your card does not arrive within this time frame, please contact the Swag Spend account help team via the app.