Available for the following plans: Lite, Plus, Unlimited, Essentials, Engage, Elite
Available for the following HR Classic plans: Standard, Premium, Platinum
Available for the following User Access levels: Admin, Manager
Connecting your Lightspeed Restaurant (O-Series) platform with Employment Hero allows you to sync real-time sales data directly into your rosters. This integration removes the need for manual CSV uploads and helps you make data-driven staffing decisions. By viewing live sales actuals every 15 minutes, you can proactively adjust staffing levels to match customer demand and improve your labour cost management.
This article will show you how to manage the following:
Connect your Lightspeed Restaurant (O-Series)
Before you begin, ensure you have your Lightspeed login credentials ready. Only Organisation Admins can perform the initial connection.
- Log in to Employment Hero.
- Click the Settings icon on the left-hand menu.
- Select the Add-ons option.
- Locate the Point of Sale category.
- On the Lightspeed card, click the Connect button.
- You will be redirected to the Lightspeed authentication page. Enter your credentials and grant the required permissions to allow data sharing.
- Once authorised, the platform will automatically redirect you back to the setup wizard to complete your site mapping.
Update or disconnect your integration
You can adjust your settings or pause the data flow at any time from the Add-ons page.
- Log in to Employment Hero.
- Click the Settings icon on the left-hand menu.
- Select the Add-ons option.
- Locate the Lightspeed card, which will show a Connected badge.
- Click the Actions dropdown menu:
- Update: Re-opens the mapping wizard to change which sites are synced.
- View Conflicts: Shows any errors, such as sites deleted from your POS but still mapped in Employment Hero.
- Disconnect: Stops future syncs. Your historical data and mappings will be preserved, but no new data will flow into the platform.
- If your connection token expires, the card will display a Re-auth required warning. Click Reconnect to restore the link.