Available for the following plans: Employment Lite, Employment Plus
Available for the following Payroll plans: Standard, Premium, Core Payroll, Unlimited+Payroll
A journal file export service is a tool that allows you to select the accounting software file export that matches your accounting platform's requirements, so that you can capture journal entries in your chart of accounts. If you use MYOB for your accounting software and journal service, and Employment Hero for your payroll, you would simply select the MYOB Accounting file option on your Employment Hero payroll platform via the Journal Service feature.
After selecting the MYOB export file option and setting up your chart of accounts, you can download your payroll journal data from a finalised a pay run and upload into your MYOB platform. We also format the export file data to reflect automatically your MYOB reporting layouts, reducing the work needed on your end to upload your data onto your MYOB platform.
Getting started
The below premises will walk you through how to set up your MYOB Accounting file export.
- Log into your Employment Hero Payroll classic platform.
- Click the Business Settings menu.
- Click the Payroll Settings submenu.
- Click the Integrations button.
- Locate the MYOB logo and click the Add button.
- Selecting one of the following options:
- MYOB AccountRight.
- MYOB AccountRight Live.
- Click the Enable button.
Maintain
The below premise will walk you through how to disable your MYOB Accounting file export.
- Log into your Employment Hero Payroll classic platform.
- Click the Business Settings menu.
- Click the Payroll Settings submenu.
- Click the Integrations button.
- Locate the MYOB logo and click the button.
- Click the Disable button.
Further information
| Issue | Solution |
|---|---|
| The file format is not recognised by MYOB | Ensure that the file is saved in a .txt or .csv format as required by MYOB. If necessary, re-export the file and check the format before uploading. |
| Account codes in the file do not match MYOB | Verify that the account codes in your journal file match the ones set up in MYOB. If needed, update your chart of accounts in MYOB or adjust the codes in Employment Hero before exporting. |
| GST or tax codes are incorrect or missing | Some MYOB versions require specific tax codes. Double-check that tax codes are correctly mapped in Employment Hero before generating the export file. |
| File upload fails or is rejected by MYOB | Try opening the exported file in a text editor (such as Notepad or Excel) to check for any unusual formatting or missing data. If you spot any errors, adjust your settings and re-export. |
| Still having issues? | Try exporting a fresh journal file and reattempting the upload. If problems persist, consult MYOB’s support documentation or contact Employment Hero Support for assistance. |
Explore related content
- How do I map GL (General Ledger) accounts via the payroll platform? This article will walk you through setting up and managing your chart of accounts details.
- How do I import pay run journals into MYOB? This article will walk you through importing your finalised pay run journals into your MYOB system.