Warning
| Type. | Feature. | Warning Name. |
|---|---|---|
| Lodgement warning. | Business Details. | Tax agent declaration signatory contains invalid characters. |
Explanation
This warning shows when the user lodging the event has an invalid email address on the Australian Tax Office (ATO) Settings page. If you have not set up this information correctly, the platform will display the above warning when you go to submit a Single Touch Payroll (STP) lodgement.
Solution
You will need to edit the email address used for this user on your business's ATO Settings page. To read further information on this feature, refer to this article. You may need to refresh your pay event or update event data for these changes to display on your screen.