Warnings

Explanation

You must enter on the employee's record a valid postcode, and it must be four digits long. If you have not entered this data correctly, the platform will display the above warning when you go to submit an STP lodgement.

Solution

There are two paths you can take, and which one depends on whether you are using just Employment Hero Payroll or also have Employment Hero HR. If you just have our payroll product, you can refer to the following article on how to update an employee's postcode. If you have our HR product, you will need to make these changes on the HR side. You can refer to the following article on how to undertake this action.