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How to add emergency contacts and additional information

Updated

Available for the following HR plans: Free, Standard, Premium, Platinum
Available for the following User Access levels: Employee      Admin      

The Emergency Contacts feature lets you add how your company can contact you in an emergency. You can specify the person's name, contact information and their relationship to you.

While in the Additional Information section, where you find your organisation's custom fields, such as dietary requirements or what parking spot they use. To use this feature, your organisation's admin will first need to set up custom fields. ‌Depending on the custom field settings, you may only have view access to these fields or you may see nothing as your business admin has marked the fields as hidden.

Emergency Contacts

Adding emergency contact details

Helpful Hint

Emergency contact details can also be accessed and added to the Employment Hero Work app. This article explains how to manage emergency contact details on the app.

  1. Log in to Employment Hero.
  2. Click the People menu.
  3. Click the People list submenu.
  4. Select the employee that needs emergency contact details added.
  5. Click the Emergency Contacts tab.
  6. Click the Add Emergency Contact button.
    screenshot of employee file page highlighting add emergency contact
  7. Complete the following fields:
    • Contact name.
    • Daytime contact number.
    • After hours number.
    • After-hours mobile.
    • Relationship.
    • Contact type:
      • Primary.
      • Secondary.
      • Additional.

    Important

    In order for an emergency contact detail to sync to the payroll platform, you must select either the Primary or the Secondary options.

  8. Click the Create button.
    screenshot of new emergency contact screen, highlighting create button
Editing emergency contact details
  1. Click the People menu.
  2. Click the People list submenu.
  3. Select the employee that needs their emergency contact details edited.
  4. Click the Emergency Contacts tab.
  5. Click the Actions button.
  6. Click the Edit button.
    Screenshot of emergency contacts screen highlighting edit button.
  7. Update the relevant information and then click the Save button.
    Screenshot of edit emergency contact screen highlighting save button
Deleting ‌emergency contact details
  1. Click the Personnel menu.
  2. Click the Employees submenu.
  3. Select the employee that needs their emergency contact details deleted.
  4. Click the Emergency Contacts tab.
  5. Click the Actions button.
  6. Click the Delete button.
  7. Click the Delete button on the confirmation popup.
    Screenshot of emergency contacts screen highlighting delete button

Additional Information

Add additional information to an employee's file

Available for the following  HR classic plans: Platinum

Only a manager or company admin can view or change an employee's Additional Information via this method.

  1. Log in to Employment Hero.
  2. Click the People menu.
  3. Click the Employees submenu.
  4. Select the employee that needs additional information added.
  5. Click the Employment Records button.
  6. Click the View More drop-down.
  7. Click the Additional Information button.
    addinfo02.jpg
  8. Click the Edit button.
    addinfo03.jpg
  9. Complete the required fields and click the Save button.
    addinfo04.jpg
Add additional information to your own employee file

Available for the following  HR classic plans: Platinum

Employees can change their own Additional Information section using this method.

  1. Log in to Employment Hero.
  2. Click the People menu.
  3. Click the Profile submenu.
  4. Click the Employment Records button.
  5. Click the View More drop-down.
  6. Click the Additional Information button.
    addinfo02.jpg
  7. Click the Edit button.
    addinfo03.jpg
  8. Complete the required fields and click the Save button.
    addinfo04.jpg

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