If you are new to hiring with Employment Hero Jobs, the platform’s candidate-first approach might feel a bit different from traditional CV-based hiring. Instead of relying solely on resumes, you will get to know candidates through their video introductions and their Employment Hero Jobs profiles.
Step 1: Watch the Candidate’s Video Introduction
Start with the Video
The candidate’s video introduction is your chance to see beyond the bullet points of a CV. You will get a sense of their personality, communication style, and enthusiasm for the role. Watch the video carefully and think about how they might fit within your team.
Look for Key Attributes
While watching, keep an eye out for traits that align with the role you are hiring for. For example: Do they communicate confidently? Do they show enthusiasm for the job or industry? Do they show relevant experience or skills in their introduction?
Take Notes
Jot down your initial impressions or questions to revisit later. This will help you stay organised, especially if you are reviewing multiple candidates.
Step 2: Review Their Profile Information
Explore Their Candidate Profile
The candidate’s profile on Employment Hero Jobs replaces a traditional CV with a more dynamic and streamlined approach. Here is what to focus on:
- Availability: Check the days and times they are available to work.
- Skills: Look at the skills they have added and consider how these match the requirements of your role.
- Experience: Review their past roles to gauge their level of expertise.
- Certifications: Check for relevant qualifications or licences, such as RSA or first aid certifications.
Match Their Profile to the Role
Ask yourself: Do their skills and experience align with the position? Are their availability and location a good fit for your needs? Do their certifications meet any requirements for the role?
Step 3: Consider Their Fit for Your Team
Think Beyond the Role
The video and profile give you a glimpse of the candidate’s personality and how they approach their work. Consider: Do they align with your company culture? Can you see them working well with your existing team? Are they enthusiastic about contributing to your business goals?
Focus on Potential
Not every candidate will tick every box, but that does not mean they are not a great fit. A video introduction can show potential that might not stand out in a traditional CV, so keep an open mind.
Step 4: Plan Your Next Steps
Reach Out via Messaging
If you are interested, send the candidate a message to start the conversation. Use the messaging feature to:
- Ask follow-up questions based on their video or profile.
- Clarify any details about their availability or experience.
- Schedule a meeting or trial shift.
Move to the Next Stage
If you are confident they are a strong candidate, you can move them to In Progress by sending a message. This keeps the process organised and helps you track where each candidate stands.
Tips for Success
- Watch Videos More Than Once: The first viewing gives you an overall impression, but watching again might reveal details you missed.
- Stay Objective: Focus on the candidate’s skills, enthusiasm, and alignment with the role, rather than personal biases.
- Trust the Process: Employment Hero Jobs was designed to help you see candidates beyond the CV—trust what you learn through their video and profile.
Example Scenario
Candidate Shows Interest
Alex Young applies for a barista position. In the video, Alex introduces themselves as someone passionate about customer service and skilled in creating personalised coffee experiences.
How to Assess
Does Alex’s video show confidence and enthusiasm? Does their profile list relevant experience, such as working in busy cafes or managing orders? Are their availability and certifications (e.g., RSA) aligned with the role?
Next Step
If Alex seems like a good fit, send them a message: “Hi Alex, thank you for your application! I was impressed with your video and would love to learn more about your experience. Are you available for a quick chat or a trial shift?”