Week 47 2025 | Release Notes – Employment Hero Australia

Here are our product releases for Week 47 of 2025, which includes November 17-21, 2025.

APAC AIOP

Custom Work Hours expansion from 2 weeks out to 8 weeks in AU

Objective: Add the ability for users to configure up to 8 weeks of custom work hour patterns in AU. This is a common request from customers in industries with complex rostering needs, such as the Fly-in, Fly-out (FIFO) mining sector in Australia. This will help us win these customers.

Description:

The number of weeks available to configure Custom Work Hours (Advanced Standard Work Week in payroll) has increased from 2 to 8 weeks.
Any changes made to an employee’s Custom Work Hours in HR will sync to payroll for HR<>PY connected orgs.
The Update Employee Custom Work Hours (in HR) and Employee Advanced Standard Hours (in PY) import/export functionality will now recognise up to 8 weeks.
The ‘leave required’ for a leave request will recognise the relevant number of hours in the leave taken period, and will match the Custom Work Hours set up for the employee across multiple weeks (up to 8 weeks)
The Auto-Rostering feature will recognise the relevant start/stop times set up in an employee’s custom work hours when creating shifts for the roster, and will match the Custom Work Hours set up for the employee across multiple weeks (up to 8 weeks)
Creating a timesheet in payroll via the Add Standard Hours action will recognise the Advanced Standard Work Week for an employee for up to 8 weeks and create the timesheet/s accordingly (PAYROLL ONLY)
When a pay run is created in payroll, the Advanced Standard Work Week pattern will flow through to the pay run for an employee being paid by default (PAYROLL ONLY)
The Employee Details report in payroll displays up to 8 weeks of an employee’s advanced work pattern when ‘Advanced Work Hours’ is selected as one of the 'Display Columns' (PAYROLL ONLY)
The ‘This Week’ tag for any custom work week patterns configured is calculated based on the employee’s start date.

Release Schedule: available now

Target users: Payroll only, HR<>PY connected & AIOP orgs.

Core HR

Display Notice Periods in Employment Details

What’s new? We have expanded notice period functionality within Core HR by making both “Notice period during probation” and “Notice period after probation” available across all organisations. These fields were previously limited to HeroForce. This release ensures complete and consistent employment records, improves contract accuracy, and aligns notice period behaviour across employee files, edit flows, onboarding, and HeroForce workflows. The update also introduces consistent validation and visibility rules.

Key improvements

Notice period fields now visible and editable for all organisations.
Fields appear consistently across:
- Employee File
- Edit Employment Details
- Onboarding (including HeroForce onboarding)
Permissions respected across GT workflows:
- GT Managers can edit notice period fields for GT members.
- Host organisations have read-only access for GT member records.
- Empty values display a hyphen consistently across the UI
- Out of scope
- CSV imports
- Open API
- Reporting

Release Schedule: 21/11/2025

E-Benefits - Superannuation

Auto-import Super details into EH Work

Released: 17 Nov 2025

Overview: Employee's will no longer need to manual import their Superannuation details into the EH work app! On their next login, their details will be automatically imported into the Money - Super tab.

Why It Matters: This ties into our goal to provide employee's with the financial literacy and understanding the potential benefits they could get from their retirement savings. Previously, features like Salary Sacrifice, Find your lost Super and contributions calculator had been blocked behind this manual import feature, forcing employee's to re-enter their details within the mobile app. With this now removed, the friction for these employee's to engage with their super has without a doubt lessened, and can now make decisions regarding their retirement fund to improve their financial wellbeing towards retirement age!

Audience: HR AU

IT Ops and Security

Ensure Authenticator App or Mobile is Setup for Payroll 2FA-enabled users of the EH Work App

Description: As we are moving towards removing the use of Email as a 2FA method for all Payroll users across both web and mobile app, we want to ensure all users with 2FA enabled have set up either Authenticator App or SMS Authentication. From app version 2.67.1, users logging in with email and password who currently have 2FA enabled without either Authenticator App or SMS Authentication will be required to setup either method before they are able to continue using the app.

Release Date: 18 November 2025. Available on version 2.67.1 onwards.

Target Users: Payroll Users on EH Work App

Enhanced Security for Employee Account Email Updates

Description: We've implemented critical security and data integrity improvements to the employer-initiated employee account email update workflow. This change addresses severe risks related to security lock bypass and the creation of orphaned user accounts.

The Problem we solved: Security Lock Bypass: Employers could change the email of a system-locked account, inadvertently creating a new, unlocked profile and bypassing security controls.

The Solution implemented: Strict Security Block: We now prevent an employer (HR Owner/Admin) from updating the email of a system-locked account. The Account Email edit icon is now greyed out and disabled for locked accounts. Hovering over the disabled icon displays the message: "This account is locked. Please contact Support for assistance."

Release Schedule:

Target Users: All Owner / Admins

Enhanced Account Recovery Decline Reasons and User Notification

Description: The Self-Service Account Recovery (SSAR) flow was causing significant friction, with a 71.41% failure rate primarily driven by confusion around the selfie verification requirement. This resulted in a high volume of support tickets. We've shipped improvements to the back-end failure reasons and the user notification process to make it clearer why an account recovery attempt was declined, reducing repeat attempts and support overhead.

Expanded Decline Options for Support: EH support staff now have an expanded and more granular list of reasons to accurately categorize a failed submission (e.g., 'Selfie doesn't show the user pictured with their ID and note w/ “Employment Hero” + submission date').
Multiple Reason Selection: Support staff can now select multiple reasons for a single decline, ensuring complete feedback is captured.
Clearer User Email Notification: The specific, client-facing reason(s) for the failure are now included in the decline email sent to the user, providing immediate, actionable feedback on what they need to correct.

Mobile App

EH Work v2.67.1 has been released on the App Store and Google Play Store

Features:

Ensuring payroll users with 2FA enabled meet minimum requirements setup requirements
Users with only Email setup will be prompted to setup Authenticator App or SMS Authentication

Pre-payroll (Leave & Expense)

Automatic Currency Conversion

Initiative: Enable seamless multi-currency expense submission with automatic currency conversion, eliminating manual effort and reducing errors for employees traveling internationally across 6 regions (UK, AU, NZ, SG, MY, CA).

Objective: Reduce manual currency conversion effort by 80%, improve conversion accuracy to 99.9%, and streamline finance operations by providing standardised converted amounts for consistent expense processing and approval workflows.

Impact: Employees can now submit foreign currency expenses with real-time automatic conversion; Managers approve with standardised amounts in system-determined currency.
Release Schedule: UK/CA/ANZ (18/11/2025), SEA (25/11/2025)

Target Users: all regions for Classic - Platinum, EOS - Plus, EOS - Unlimited

Talent Marketplace

Jobseeker Application Flows Consolidation - Slice 3

Description: We have integrated our AI-powered screening question (SQ) assistance into the direct application flow to ensure a consistent, faster experience for all candidates. This feature was previously only available in the 1-click apply flow.

The AI automatically reads a candidate's application form and profile information to populate answers for screening questions where the relevant data is available. We have also included bug fixes and improvements to ensure the generated answers are more accurate and relevant. This change is expected to reduce the time candidates spend on applications by minimising the need for manual data entry.

Time and Attendance

Introduce Geofencing to Work Sites

Description: Work site Geofencing is a feature that will give our admins the ability to create a virtual fence around their work site, that will ensure that employees are clocking in and out from their physical work sites. This feature will provide our customers with the ability to set a geofence radius around their work site that will require an employee to be within the geofence radius to be able to clock in/out of work. Along with this, we are also introducing the warning option, that will still allow an employee to clock out, but it will flag their timesheet that they clocked out from outside of the geofence radius.

Key Features

Switching ON the Geofence feature will offer 2 options:
- Disable: This will prevent employees from clocking out if they are outside the geofence range
- Enable with warning: This will allow employees to clock out outside the geofence range, but provide a warning in their timesheet submission
Once switched ON, Admins/Managers with access to Work Site settings will be able to enable a geofence
They will be able to set a geofence radius starting from 50m-500m (increments of 10m)
When this is set, it will create the virtual gate around the work site that will require all employees to be within this geofence to clock in/out

Public Release Date (TBC): 2/12/2025 (Subject to change)

Workflows

Workflows – Show Helper Text in the Advanced View Condition Dropdown

Release Date: 14 Nov 2025

Initiative: Improving clarity in the Advanced View by surfacing helper text directly within the condition selector.

What’s in this release? Condition dropdowns in Advanced View now show helper text beneath each condition name.

Why this matters: This reduces guesswork for users building workflows, making conditions easier to understand without jumping to external docs. It also increases consistency across the workflow builder.

Target Users: Global, Platinum, E+ & EU

Compliance Workflows – Assign Certification Action (Slice 1)

Released: 18 Nov 2025

Overview: We’ve launched the next step in automating compliance — the “Assign Certification” workflow action. HR can now automatically assign active certifications (e.g. First Aid, WWCC, RSA) to new hires or employees in regulated roles as soon as onboarding begins.

What’s New

New Assign Certification action available in the Workflow Editor (onboarding module for now; global rollout to follow).
Automatically assigns one or more certifications to the employee who triggered the workflow.
Adds the employee to the certification list in Certifications Management.
Sends standard certification notifications to the employee.
Existing certification logic applies (audit trail, expiry tracking, and notifications/reminders).

Why It Matters: Removes a repetitive compliance task — manually assigning certifications — and ensures employees receive their certification requests instantly, reducing risk and administrative overhead.

Audience: Global, Platinum, E+, EU

Compliance Workflows – Slice 2 (Policies)

Released: 20 Nov 2025

Overview: Slice 2 of Policy Compliance Workflows is now live! This release expands automation beyond policy assignment, introducing new triggers and conditions for more flexible compliance flows.