Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR plans: Standard, Premium, Platinum
Available for the following user access level: Admin
The Tax File Number (TFN) Declaration Reporting feature allows employers to lodge employee tax records either automatically during employee onboarding or manually (individually or in bulk) directly to the ATO. When ATO Integration is configured, TFN declarations attempt to lodge automatically during onboarding to establish an employment relationship with the ATO for Stapled Super fund lookup. Employers can also use this feature to manually trigger lodgements via the Tax Report, mark tax records as manually lodged if completed outside the HR classic platform, access employee files for further employment details, and update lodgement dates for manual submissions.
Getting Started
The HR platform automatically attempts to lodge each new employee's TFN declaration to the ATO during onboarding.
- This lodgement establishes an employment relationship between the employer and the employee via the ATO, which allows the platform to display the employee's Stapled Super fund during the Superannuation step of onboarding.
- If the platform attempts to display the Stapled Super fund but fails, the ATO will notify the employer.
- If a TFN declaration lodgement error occurs (or no lodgement is attempted), the platform will not attempt to display the Stapled Super fund during onboarding.
- If your organisation does not have ATO Integration set up (Settings > ATO Integration), the TFN declaration will not attempt to lodge automatically (and the Stapled Super fund will not attempt to display).
- TFN declaration lodgement pulls the State field from the Employing Entity's address in Payroll (not Settings > Company Details) and defaults the country to Australia (AU) if the organisation's Country field is blank.
- Click the Reports menu.
- Click the Compliance tab.
- Click the Tax Report box.
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- Click the Actions button.
- Click the Lodge Electronically button.
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- Click the I have read and accepted the conditions above tick box.
- Click the Lodge Now button.
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- Click the Reports menu.
- Click the Compliance tab.
- Click the Tax Report box.
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- Select the employees that need their tax declarations lodged electronically.
- Click the Lodge Electronically button.
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- Click the I have read and accepted the conditions above tick box.
- Click the Lodge Now button.
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Note: "Marking as lodged" records a lodgement date if you have lodged (or will lodge) the TFN declaration outside of the HR platform. Marking as lodged does not require any setup in Settings > Tax Declaration or Settings > ATO Integration. This will reflect in the Tax Report as "Lodged Manually".
- Click the Reports menu.
- Click the Compliance tab.
- Click the Tax Report box.
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- Click the Actions button.
- Click the Mark as Lodged button.
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- Enter the lodgement date.
- Click the Submit button.
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- Click the Reports menu.
- Click the Compliance tab.
- Click the Tax Report box.
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- Select the employees that need their tax declarations marked as manually lodged.
- Click the Mark as Lodged button.
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- Enter the lodgement date.
- Click the Submit button.
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Maintain
- Click the Reports menu.
- Click the Compliance tab.
- Click the Tax Report box.
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Click the Filter button and choose from the following options:
- Employee
- Exclude Terminated Employees
- Entity
- Lodgement Status
- Location
- Team
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- Click the Reports menu.
- Click the Compliance tab.
- Click the Tax Report box
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- Click the Action button.
- Click the Update Lodgement Date button.
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- Enter the updated lodgement date.
- Click the Submit button.
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Further information
The four lodgement statuses the HR classic platform will show are:
- Lodged electronically.
- Not lodged.
- Lodge manually
- Outdated
If an error occurs during TFN declaration lodgement, it will display in:
- People > Issues Summary Hub > Lodgement Issues
- The employee file (yellow banner)
- Reports > Compliance > Tax Report (shows as "Lodgement Failed")
Initial Troubleshooting Steps:
- Confirm the employee's TFN is in a valid format (8- or 9-digit number).
- Attempt to relodge: Go to Reports > Compliance > Tax Report, select the employee(s), and click Lodge Electronically (this rules out temporary or already-resolved issues).
Known Error Messages:
- An unexpected error has occurred: Generic error message - unknown cause. Perform initial troubleshooting steps above.
- Employee state is missing: Employee personal address has an invalid or missing state (within the Suburb field). Edit the address, re-select a valid Suburb from the drop-down list, and relodge.
- ATO rejected TFND: Perform initial troubleshooting steps above.
- SBR.GEN.INFO.1 CMN.ATO.GEN.500011 / SBR.GEN.INFO.1, CMN.ATO.GEN.XML03: Perform initial troubleshooting steps above.
Explore related content
- Employee Induction Content on HR classic This feature allows you to upload induction material and assign this material to the required employees in your organisation.
- Certifications reporting on HR classic This feature allows you to report on your organisation's certifications and who has outstanding submissions to complete.
- How to set up stapled super fund lookup in Employment Hero for employee onboarding
- How to Complete ATO Access Manager for Super Stapling
- Super stapling explained: The complete employer guide
- ATO: Relationship between STP and the TFN declaration