Loren Mathewson

AI Hero AI can now surface happiness survey scores, response rates, trends, and comment themes, helping admins, owners, and permitted managers understand employee sentiment faster while protecting ...

Answer There is an ongoing issue with certain Commonwealth Bank ATMs where users are experiencing difficulties when withdrawing from their Employment Hero Spend account via their Employment Hero Vi...

If you would like to know if your employees are clocking in and out of work late, then you can select a specific setting in Employment Hero. Then you will receive a notification for late clock in/o...

If you would like to opt out of earned-wage access (EWA), you can turn off EWA for your own EH Work account by following the steps below. This article also explains how Earned Wage Access can be di...

The Events feature in the EH Work app displays company events, such as staff birthdays, staff leave, and work anniversaries. This feature allows you to select on a calendar what day you want to vie...

Available for the following plans: Lite, Plus, Unlimited HR, Essentials, Engage, Elite, Unlimited HR+PayrollAvailable for the following HR plans: Standard, Premium, PlatinumAvailable for the follow...

If you are having trouble activating your card, you can contact the Employment Hero account help team via the Employment Hero Work app: In the Employment Hero Work app, tap Money. Go to the Suppor...

Available for the following plans: Lite, Plus, Unlimited HR, Engage, Elite, Unlimited HR+PayrollAvailable for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following Pa...

Your Employment Hero Work app's Work account gives you the opportunity to manage your personal information, account settings and notification settings from the convenience of your mobile device. Be...

Digital OnboardingAdded a new “Chart of Accounts” step in the onboarding checklist for auto-provisioned AU organisations, enabling self-serve setup in HR that syncs to Payroll. This streamlines onb...