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Create a report on employee Shout Outs

Updated

Available for the following plans: Unlimited, Complete
Available for the following HR plans: Premium, Platinum
Available for the following user access levels: Admin

Employees within your organization will have coworkers that step in and support them with an urgent customer phone call, or even stay back at work for a few hours to help them finish their current project. In these scenarios, your employees can shout out these coworkers as a good way to give them recognition for the extra work they have put in to help them in their role and in meeting their deliverables.

The Shout Out Reporting feature allows you to create a report that you can use to analyze the top groups and employees within your organization at sending and receiving shout-outs. You can drill this data down based on a customized date range, giving you full insight into the groups and employees who are using the Shout-Out feature within the company feed.

HR Best Practice

Shout-outs are a great way to boost engagement and positive behaviour Share and promote your shout-out reports with everyone in the business to further reinforce the benefits of simply saying 'thanks' to a colleague.

Getting started

Create a shout out report
  1. Click the   Reports menu.
  2. Click the Engagement tab.
  3. Click the Shout Out Report box.
    screenshot of the reports page, with a highlight on the engagement tab and the shout our report box 
  4. Choose the dates under Date Range.

  5. Select from the following:

    • Show:
      • Sent.
      • Received.
    • Show:
      • All groups.
      • My groups.

    Helpful Hint

    If you mention four employees in one message, this will count as one Shout Out for each of those four. If you mention four employees (who work across two groups) in one message, this will count as one Shout Out for each team. 

Troubleshooting

Report not downloading?

If your report is not downloading correctly, please take these steps, as this will ensure that your report downloads:

  • Clear your cache and cookies in your browser. Here are the instructions for Google Chrome, Mozilla Firefox, and Apple Safari.
  • Try in an incognito window/private browsing. Here are the instructions for Apple Safari, Google Chrome and Mozilla Firefox.
  • Try a different browser type. For example, if you use Google Chrome, open Firefox and try to download your report using this browser instead. 
  • Use a different device. For example, if you're using your phone, switch to using a computer or laptop. 

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