Available for the following plan: Employment Lite, Employment Plus, Employment Unlimited
Available for the following classic HR plan: Platinum
Available for the following user access level: Admin
It is crucial that you as an employee can track your work hours and break times accurately to ensure fair compensation and efficient workforce management in your organization.
The Hero Time Clock app allows employees to easily sign in and out of their work and break times, so their managers have a clear and accurate overview of staff time.
Important
Before you follow the below instructions, make sure you have first downloaded the Employment Hero Time Clock tablet app from either the Apple App Store or Google Play.
For managers and admins who want to learn how to manage access to the Hero Time Clock app, visit this article.
Create a passcode to access the app
For security purposes and to ensure you can identify yourself each time you clock in and out of the Hero Time Clock app, you need to first ensure you have created a six-digit passcode. The below instructions explain how.
- Find an email in your inbox called Time Clock Access granted and open it.
- On the email, click the Set passcode button.
- You will now be taken to a page called Account Settings on your HR platform.
- Go to the bottom of the page and click the Set passcode button.
- Choose a six-digit passcode and enter it in the required field: New Pin Code.
- Re-type that same six-digit passcode in the required field: Confirm New Pin Code.
- Click the Update button.
You will now see a message in the top-right corner of your screen. This confirms your passcode has been successfully registered.
Start and end shift
- Tap the Hero Time Clock app on your iPad.
- Enter your login credentials.
- Select your organization from the Organization drop-down button.
- Select your location from the list of available places (under the Search bar).
- Ensure you are on either the Rostered tab or the All employees tab.
- Tap Start shift under your name and shift.
- On the popup window, select your shift location on the 'Change shift location' drop-down field.
- Enter your six-digit passcode under where the popup window says 'Please enter your passcode'.
- Your shift will now begin.
- Ensure you are on one of the following tabs: Rostered, Shift started, or All employees.
- Find your name and tap End shift.
- Your shift will now end.
Start and end break
- Ensure you are on one of the following tabs: Rostered, Shift started, or All employees.
- Find your name and tap Start break.
- On the popup window, enter your six-digit passcode.
- Your break will now begin.
- Ensure you are on one of the following tabs: Rostered, On break, or All employees.
- Find your name and tap End break.
- Alternatively, if you would like to end both your break and your shift, tap End break & shift.
- On the popup window, enter your passcode.
If you tapped End break, your break alone will now have ended. However, if you tapped End break & shift, both your break and your shift will now have ended.
Explore related content
- Approve, decline, and edit my employees' timesheets as a manager This article shows how managers can manage and edit timesheets submitted by their direct reports.
- Manage weekly hour-based timesheets This feature lets managers review, approve, or decline timesheets individually or in bulk, as well as submit, edit, or delete timesheets on behalf of employees.