Available for the following plans: Standard, Premium, Platinum, Unlimited
Available for the following user access levels: Admin
Manage your organization’s payment methods, billing contacts and invoice recipients in one place. This ensures your account stays current and provides full visibility into your billable users.
Getting started
To update the credit card or payment details for your subscription:
- Click the Settings menu.
- Click the Subscriptions & Billings option in the Security & Access Control section.
- In the Payment Method field, click the Update button.
- Enter your new billing details and click the Save button.
Amex not accepted
While we accept a wide variety of payment options, please note that we do not currently support AMEX.
To change the primary contact person for your billing account:
- Click the Settings menu.
- Click the Subscriptions & Billings option in the Security & Access Control section.
- In the billing contact field, click the Change button.
- Update the required information and click the Update button.
To update who receives the monthly invoices via email:
- Click the Settings menu.
- Click the Subscriptions & Billings option in the Security & Access Control section.
- Click the Change button.
- Make the required changes and click the Update button.
Maintain
Regularly review your Billable Users list within the Subscriptions & Billings page to ensure your invoice accurately reflects your current headcount. If you notice discrepancies, you can cross-reference this with your employee reports.