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Manage shift confirmation

Available for the following EmploymentOS plans: Employment Unlimited
Available for the following HR classic plan: Platinum
Available for the following user access levels: Admin     

A manager or admin can switch on shift confirmation settings to enable employees to decline their assigned shifts, or to ensure that employees must accept the shifts that have been assigned to them. 

Getting started

Enable employees to decline their assigned shifts
  1. Log into Employment Hero.
  2. On the left-hand side menu. click the Time option.
  3. Under the Schedule submenu, click on Schedule Management.
  4. Click on the Schedule Settings button.
  5. Click on Shift Settings.
  6. Switch on the toggle for Employees can decline shifts that have been assigned to them.
Ensure employees accept their assigned shifts
  1. Log into Employment Hero.
  2. On the left-hand side menu. click the Time option.
  3. Under the Schedule submenu, click on Schedule Management.
  4. Click on the Schedule Settings button.
  5. Click on Shift Settings.
  6. Switch on the toggle for Employees must accept shifts that have been assigned to them.
Selecting both above options

If you select both of the above options, then you will have some additional settings to save.

  1. In Shift Settings, toggle both Employees can decline shifts that have been assigned to them and Employees must accept shifts that have been assigned to them switches on.
  2. Under Default shift actions, select the following:
    • Accepted
    • Declined.
  3. Choose the Shift action cut-off time.
  4. Click Save.

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