Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following user access levels: Employee, Manager, Admin
When you initially import an employee via CSV or another way you may be missing some vital information that is required for the payroll to run.
If this happens, you will see a banner appear at the top of the Employee File informing you that this employee is not Pay Run Ready. This means you need to fill in the missing information before this employee will be added to the pay run. The banner will let you know which information is necessary for the pay run to complete. It usually includes national insurance (NI) or banking data.
What you need to do
Step 1: Open the Employee file
- Log into Employment Hero.
- Select Employees from the side menu.
- From the Employee list, select the employee you need to adjust or search for them by name.
- You will be taken to their Employee file.
Step 2: Edit the details
- There will be a banner across the top of the file saying if they are not pay run ready. It will suggest where to look as to what details need adding. For example, national insurance (NI), Banking details.
- Click on the corresponding side menu option to add the details.
- When you have completed all the details, the banner will disappear, and the employee will be pay run ready.
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