Here are our product releases for Week 46 of 2026, which includes November 9 - 13, 2026.

AI

HeroAI’s Rostering Agent is now generally available. Using the Smart Roster button in the roster toolbar or Find cover on any shift, managers can build a roster, copy the previous week, fill open shifts or find cover in a conversation, and review and confirm changes before they are applied. Optimise my roster is not available yet, and cost actions are not available for KeyPay organisations. (Released: 9 November 2026, organisations with Rostering access (depending on plan), Global)

Core HR

Workers with several HR documents to sign in the EH Work app can now use a guided flow that shows how many documents are waiting and takes them through signing each one. (Released: 9 November 2026, Global)
Authors can insert page breaks in Doc Studio documents and templates, shown as a dashed Page break line. The break appears in the same place in preview, print, export and assigned copies. (Released: 9 November 2026, Global)
Contractor offboarding can now be cancelled while the contractor is in Active (Offboarding) status, as is already possible for employees and volunteers. (Released: 9 November 2026, Global, Essentials and Standard plans and above)
The worker profile audit trail has moved out of the view more menu into its own full-screen page linked from the worker card, with filters and search. Existing permissions are unchanged. (Released: 9 November 2026, Global, Essentials and Standard plans and above)
List variables are now available in the template editor, so admins no longer need to type multi-item content, such as entitlements or role responsibilities, into each document by hand. (Released: 12 November 2026, Global)
Admins can give any custom security role a Send offer letters permission, so members can view offer letters and send completed drafts without full admin access. Creating, editing, revising, rescinding and deleting offers stay with admins and owners. (Released: 11 November 2026, Global)

The Timesheet report now has Actual clock-in, Actual clock-out and Clocked out by columns, showing the exact times recorded before any rounding, approval as rostered or manual edit, and who clocked the employee out. Older entries show Not recorded for Clocked out by. (Released: 9 November 2026, Global)
Work site Group Sync is easier to manage. Group sync can be enabled by default when creating new positions, set through CSV imports, and manually excluded employees are shown with a badge and a tooltip listing their names. (Released: 9 November 2026, organisations using work sites and positions, all regions)

Member counts for permission groups are now consistent between the permissions list and each group, and show active members and whether a selection is pending or has an expired invitation. (Released: 10 November 2026, all subplans with the Permissions module, Global)
A new Company Details permission under General Permissions lets admins delegate management of the company profile and registered payroll address to non-admin staff, such as office managers, without granting full admin access. (Released: 12 November 2026, HR owners and admins, Global)
The Payslips permission now applies to payslips in AIO organisations, so non-admin users with the permission no longer see a blank payslips widget. (Released: 12 November 2026, all subplans with the Permissions module)
Forms workflows can now assign a ticket, update its status and add a comment, so request ticket handling can be automated end to end. Workflow updates are tagged as automated actions in the ticket history. (Released: 10 November 2026, plans with Forms, Global)

When a new employee syncs from HR to a connected payroll, the sync now checks for an existing payroll record that looks like the same person. A possible match is held for review, and an admin chooses whether to link to the existing record or create a new one. (Released: 10 November 2026, legacy HR and payroll connected organisations and Managed Payroll organisations, all regions)
Canadian admins can import timesheet files with irregular layouts. AI detects the file’s structure, suggests the column mapping, reads break descriptions and flags errors, and the admin reviews every shift before importing. (Released: 11 November 2026, Canada payroll-connected organisations on Employment Unlimited and International Platinum)

Admins and owners can rename the nine boxes on the 9-Box Talent Grid and add a short description to each, and everyone who uses the grid sees the custom labels. (Released: 9 November 2026, Global)
Departments can now be used to filter a compensation cycle, including the cycle preview and the My recommendations and Recommendations for review tabs, and to choose who sees a Company Feed post. (Released: 9 November 2026, Global)