Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plans: Standard, Premium, Platinum
Available for the following Payroll classic plans: Standard, Premium
Available for the following user access level: Admin
The Reactivate feature lets admins reactivate the profile of a terminated or inactive employee. For payroll-connected organisations, the feature allows Employment Hero to automatically create a new payroll record for the employee to match what the HMRC is expecting. This helps prevent any issues with syncing brought about by the employee having a matching National Insurance number on the platform but having an inactive record.
Getting started
- Click the People menu.
- Click the People list submenu.
- Click the Filter button.
- Tick the Terminated checkbox.
- Click the name of the employee you want to reactivate.
- Click the Reactivate button.
- Choose whether you want to trigger onboarding checklists for the employee.
- Click the Re-activate button.
Important
After reactivation, you will have to fill out the following information:- Start date.
- Banking details.
- Pension settings.
- Tax and NI Details.
Further information
If a terminated employee did not have a payroll ID before termination, the Payroll ID field will remain blank upon reactivation. However, the platform will still create a new payroll record form them correctly. If the employee previously had a payroll ID, they will get a new one when their profile is reactivated. For example, if an employee used to have the payroll ID 546389, upon reactivation, their ID will change to the following on both platforms: