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Enable and set approvers for recognition FAQ

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plans: Standard, Premium, Platinum
Available for the following User Access level: Admin   

New Settings Look & Feel

The Settings page on the Employment Hero platform has been updated to a new user interface. This change affects where certain settings appear and the steps you take.

  • Organisations created after 15 May 2025 automatically see this new page.
  • Older organisations created before 15 May 2025 can turn the new Settings UI change on. To do this, click the beta flask icon beside the notification bell icon at the top right part of your screen. Click the on switch for "New Settings Look & Feel." This new look will automatically be turned on for everyone on 12 November 2025.

Question

How do I enable and set approvers for recognition?

Answer

You can use the Recognition Settings feature to turn on and off the employee recognition features within the HR platform. This feature also allows you to assign who will approve recognition requests within your organisation. Before being able to use this feature, you will first need to have created your company's values. To read further information on this process, refer to the following article.

Configure employee recognition settings
    1. Click the Settings menu.
    2. In the Performance & Engagement section, click Recognition.
    3. In the Select Approver Group, use the dropdown to select an approver.
    4. Make the required changes and then click the Finish button.

    Please note: Approvers receive a daily email at 4:00 PM if there is at least one new recognition pending their review.

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