Support

• HR Platform: End of Financial Year (EOFY) Tasks
• Steps to take if you cannot log in
• Access live chat for client onboarding on payroll classic FAQ
• How can I access live chat support for onboarding?

Account Management and Security

• Add custom background image to your login page
• Billing, invoices, and online account cancellation
• Which functions are managed in Employment Hero vs managed in Employment Hero Payroll?

The Employment Hero Dashboard

• Company Feed
• Dashboard
• Employee Onboarding

Recruitment

• Recruitment
• Salary Benchmarking
• SmartMatch

People

• Import worksites and positions via CSV
• Create, edit, copy, disable and delete worksites

Compliance

• Asset Register
• Bulk-issue documents
• Document templates
• Documents
• Forms
• HR Guides
• Induction Content
• Policies
• Safety

Time

• Create a roster report
• Manage roster unavailability
• Manage shift confirmation
• Set up and manage rostering roles
• Switch on shift bidding
• Unable to access my roster because I blocked cookies on my browser

Pay

• Turn on and turn off parallel pay run mode

Engagement

• Company Values
• Employee engagement
• Recognition

Development

• Coaching
• Learning

Performance

• 360 Reviews
• Goals
• Performance Reviews

Benefits

• Benefits
• Hero Points
• Wellness
• Earned wage access

Reports

• Report features and availability depending on Employment Hero plans

Workflows

• Available workflow templates
• Configure my organisation's account provisioning workflows
• Configure my organisation's employee file change workflows
• Configure my organisation's expense workflows
• Configure my organisation's forms workflows
• Configure my organisation's leave workflows
• See all articles and sections

Settings

• Navigating the settings module
• Teams > Groups
• Where to Find Your Settings: Navigation Guide

Notifications

• Configure the My Notifications feature settings
• Which emails does Employment Hero send out to users?

Business Portal

• Administrator Access
• Business Reports
• Dashboard
• Template Management

Customisation

• Create and manage custom fields and additional information
• Customise your platform branding
• Customising the side navigation menu and employee file

Managing HR Data by Integration

• Changes to the Seek integration with Employment Hero

Getting Started

• Getting started: Onboard your employees
• Getting started: Certifications
• Changes to How You Add Employees
• Set up your company details
• Setting up your onboarding checklist with EmploymentOS and Intelligent Payroll
• Streamline Your HR Processes with Workflows
• See all articles and sections

Closed Betas

• HR Classic Platform

Payroll Settings

• Allowances
• Payroll Setup
• Taxation