Guidelines for using different employee file email types

Ash Curtis

Updated 05 March 2025 01:22

Personal details

Email field.	Description.	Example.	Key Notifications.
Account email.	The "account email" is the unique identifier of the employee on Employment Hero. It is also used to log in. Active employees can update their account email address and this information will also sync across to your payroll classic platform.	person@gmail.com	Payslip notifications. Password reset links.
Personal email.	The personal email address field is for recording purposes only, and it does not affect Employment Hero.	person@gmail.com	No email notifications sent from this field. Email captured for employer's reference only.

Email field.

Description.

Example.

Key Notifications.

Account email.

The "account email" is the unique identifier of the employee on Employment Hero. It is also used to log in.

Active employees can update their account email address and this information will also sync across to your payroll classic platform.

person@gmail.com

Personal email.

The personal email address field is for recording purposes only, and it does not affect Employment Hero.

person@gmail.com

Email field.	Description.	Example.	Key Notifications.
Company email.	The company email field is where you can list an employee’s work email.	person@company. com	Various work-related notifications, such as notifications related to: Certifications Policies Leave, etc.

Email field.

Description.

Example.

Key Notifications.

Company email.

The company email field is where you can list an employee’s work email.

person@company. com

Various work-related notifications, such as notifications related to:

What emails do we send out to our usersThis article lists all the emails the platform will send out to users who have an email entered within the email address fields.
Notification frequency settings This feature provides you with the option of setting whether you receive your platform emails daily or weekly.