How do I manage reference checks?

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR classic plans: Standard, Premium, Platinum
Available for the following User Access level: Admin      

The Recruitment Management feature allows you to manage your candidate references in platform. First up you select the candidate, and how many references you need from them, then the platform will send them a link to complete these details. Lastly, you then have the choice to email and/or call these references from within the HR platform and mark how you found their input. 

Getting started

Start a reference check process

Helpful Hint

Candidates must create a Swag Jobs profile in order for them to provide referee details. This is especially useful to note, as candidates can be added manually, without having a Swag Jobs profile.

  1. Click the  Recruitment menu.
  2. Click the Jobs tab.
  3. Click the role that needs a candidates references checked.
    Role_6.jpg
  4. Click the Reference Check tab.
  5. Click the Lets Go button.
    Reference
  6. Complete the Number of Referees Required field.
  7. Click the Send Request button.

    Helpful Hint

    Clicking the Send Request button will send an email out to the candidate to complete their reference details. You can send your potential candidate the following article if they are having trouble completing this information for you.

    Reference
  8. Once you get the referee list back from the employee, choose either:
    • The email option:
      1. Complete the pop-up modal details.
      2. Once complete, click the   button.
      3. Click the Send Email button.
    • The call option:
      1. Connect your account to Calendly.
      2. Then follow the on-screen instructions.

    Helpful Hint

    Clicking the Email button will send an email to the referee asking them to complete the questions you provided. You can send the referee the following article if they are having trouble completing this information for you.

    Reference
  9. Once the referee completes the request, you can click the Mark as Done button.

    Helpful Hint

    Click the View button to see the answers provided and the Notes button to add any comments.

    Reference
  10. Next up, choose one of the following options on how your rate the reference:
    • Positive.
    • Negative.
    • Neutral.
  11. Click the Submit button.
    Reference
  12. Click the Done button.
    Reference

Daily activities

View a completed reference check
  1. Click the  Recruitment menu.
  2. Click the Jobs tab.
  3. Click the role that needs a candidates references viewed.
    Role_6.jpg
  4. Click the Reference Check tab.
  5. Click the View ‌button.
    Reference

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