Available for the following plans: Employment Lite, Employment Plus
Available for the following Payroll plans: Essentials, Standard, Premium, Core Payroll, Unlimited+Payroll
Available for the following user access levels: Employee, Manager, Admin
To reset your payroll password, follow the instructions below.
Reset your payroll password
- Head to the to Employment Hero Payroll login page
- Click the Forgot My Password button.
- Enter the email address you use to log in to your payroll classic platform.
- Click the Recover Password button.
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Click the link in the reset password email sent to your email.
Warning
It is a one-time only link and will expire in 24 hours.
- If two-factor authentication is enabled for your account, you will be required to provide a verification code.
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Enter a new password into the Password field.
Important
The platform will determine whether the password is strong enough by using a password strength estimator, rather than requiring a set number of letter/numbers etc.
- Re-enter the new password into the Confirm Password field.
- Click the Reset Password button.