To begin, you should establish a connection between Employment Hero and Okta. To do this you will need to log in to the Okta Admin console and create a new app integration using the credentials below. For more information see this link. 

1. Within the Okta Admin console, click the Applications menu.
2. Click Create App integration.
3. For the sign-in method, select SAML 2.0.
4. Click Next. 
5. Set up the SAML SSO general settings, including:
   • App name.
   • App logo (optional)
   • App visibility.
     
6. Click Next.
7. Configure your SAML using the following credentials:
   • Single sign-on URL: https://secure.employmenthero.com/sso/saml/consume
   • Audience URI (SP Entity ID): EmploymentHero
   • Default RelayState: Leave blank
   • Name ID format: Unspecified
   • Application username: Okta username
   • Update application username on: Create and update
   • Tick the checkbox called "Use this for Recipient URL and Destination URL.
   • Complete set up.
     
8. After you have set up the Okta SAML SSO App, you will need to click on "View SAML setup instructions" and use the Identity Provider Single Sign-On URL, Identity Provider Issuer and X.509 certificate in the next step of your set up.
   

Important

Your provider may ask for the following information to configure ‌the IdP:

• Entity ID = EmploymentHero
• Assertional Consumer Service URL = https://secure.employmenthero.com/sso/saml/consume

Please note that the above URL is not an active URL and just needs to be input for the SSO set up process.

1. Click the Settings button in the menu on the left-hand side of your homepage.
2. Click the Single Sign-on button under the General Settings heading.
   
3. Enter your SAML Sign-on URL (you can find this in the View SAML set-up instructions screen in step 1).
4. Enter your Issuer URL (you can find this in the View SAML set-up instructions screen in ‌step 1).
5. Enter your Key x509 Certificate (you can find this in the View SAML set-up instructions screen in ‌step 1).
6. Click Test Configuration & Save.
   
7. You will be taken to Okta's login page.
   
8. Enter your username and password, along with any additional security measures required by Okta.
9. Once complete, you will be taken back to your Manage SSO page, where you will see a green Verified tick next to the SSO/SAML Configuration header.
   

1. Scroll down on the Manage SSO page, to the section titled SSO/SAML.
2. Press the Not Enabled toggle on the right-hand side.
3. An email will automatically be sent to all employees with a company email address linked to their account. They will now be able to use Single Sign-on.

To begin, you should establish a connection between Employment Hero and Google. To do this you will need to log in to the Google Admin Portal and create a new app integration using the credentials below. For more information see this link. 

1. Navigate to the Google Admin Portal.
2. Click Web and mobile apps on the side menu.
3. Click Add custom SAML app from the drop-down Add App menu.
4. Type in your preferred App name for Employment Hero SAML SSO and click Continue.
      
5. Following Option 2, copy the SSO URL, Entity ID and Certificate to be used later. Click Continue.
    
6. Under the Service provider details, input the following details:
   ACS URL: https://secure.employmenthero.com/sso/saml/consume
   Entity ID: EmploymentHero
    
7. Click Continue.
8. You will not be required to do attribute mapping. You can finish the setup process by clicking Finish.
      

1. Click the Settings button in the menu on the left-hand side of your homepage.
2. Click the Single Sign-on button under the General Settings heading.
   
3. Enter your SAML Sign-on URL (you can find this in the View SAML set-up instructions screen in step 1).
4. Enter your Issuer URL (you can find this in the View SAML set-up instructions screen in ‌step 1).
5. Enter your Key x509 Certificate (you can find this in the View SAML set-up instructions screen in ‌step 1).
6. Click Test Configuration & Save.
   
7. You will be taken to Google's login page.
   
8. Enter your username and password, along with any additional security measures required by Google.
9. Once complete, you will be taken back to your Manage SSO page, where you will see a green Verified tick next to the SSO/SAML Configuration header.
   

1. Scroll down on the Manage SSO page, to the section titled SSO/SAML.
2. Press the Not Enabled toggle on the right-hand side.
3. An email will automatically be sent to all employees with a company email address linked to their account. They will now be able to use Single Sign-on.

To begin, you should establish a connection between Employment Hero and Microsoft. To do this you will need to log in to the Microsoft Entra admin center and create a new app integration using the credentials below.

1. Sign in to the Microsoft Entra admin center.
2. Click the Applications menu, then Enterprise Applications, then All Applications.
3. Click New Application.
   
4. If you are redirected to Browse Microsoft Entra Gallery, select Create your own Application.
   
5. Enter a name for your Employment Hero SSO Application.
6. Click on the checkbox: Integrate any other application you don't find in the gallery (Non-gallery).
7. Click Create.
   
   

   Important

   Do not select any app suggested by Microsoft, such as "Employment Hero", even if it matches your entry. Since you are creating your own application for your specific requirements, it's important to avoid selecting these suggestions.

You will now configure your newly created app for SSO. To do this:

1. Select Single sign-on from the side bar.
2. Select SAML.
   
3. Click Edit next to the application you created.
   
4. Configure your SAML configurations with the following Identifier(EntityID): EmploymentHero 
   
   Reply URL ( Assertion Consumer Service URL): https://secure.employmenthero.com/sso/saml/consume
   
   Sign-on URL: https://secure.employmenthero.com/sso/saml/init

5. Once completed, copy the following information provided by Microsoft Entra to set up your SSO on Employment Hero:
   - Login URL
   - Microsoft Entra Identifier
   - Logout URL
   

1. Click the Settings button in the menu on the left-hand side of your homepage.
2. Click the Single Sign-on button under the General Settings heading.
   
3. Enter your SAML Sign-on URL (you can find this in the View SAML set-up instructions screen in step 1).
4. Enter your Issuer URL (you can find this in the View SAML set-up instructions screen in ‌step 1).
5. Enter your Key x509 Certificate (you can find this in the View SAML set-up instructions screen in ‌step 1).
6. Click Test Configuration & Save.
   
7. You will be taken to Microsoft's login page.
   
8. Enter your username and password, along with any additional security measures required by Microsoft.
9. Once complete, you will be taken back to your Manage SSO page, where you will see a green Verified tick next to the SSO/SAML Configuration header.
   

1. Scroll down on the Manage SSO page, to the section titled SSO/SAML.
2. Press the Not Enabled toggle on the right-hand side.
3. An email will automatically be sent to all employees with a company email address linked to their account. They will now be able to use Single Sign-on.

Currently, you can use Okta, Google and Microsoft.

Yes, once you’ve created the Employment Hero SSO application on your chosen IDP and assigned it to your employees, they will be able to sign in directly from the app dashboard of your preferred IDP.

The SSO feature will be automatically turned off, and those with administrative or ownership privileges will be informed of this automatic process. Additionally, impacted users will be notified of the changes to how they log in.

Check that you have included the entire certificate, including the "----BEGIN CERTIFICATE----" and "-----END CERTIFICATE----" sections. 

We cannot determine when a user finishes 2FA using the IdP or what 2FA regulations the client follows with their IdP. Therefore, we will still insist on users completing 2FA through Employment Hero to meet our high-security standards for 2FA.

Contact Employment Hero. With the permission of your organisation's Admin or Owner, we can disable Single Sign-on for your organisation.

As login is now associated with a member’s company email, we have restricted the ability to update this value to Admins and Owners only. This is to reduce the risk of a malicious update, which may result in a member being unable to log in or another user gaining unauthorised access.

Once an employee is terminated in the HR platform, SSO will no longer apply to their account. The terminated employee can still access their profile using their personal email and password, which they set up during onboarding.

The organisation with the lowest ID. The user will be able to switch between organisations upon successful authentication for that organisation.

The organisation with the lowest ID. Only one user will be able to log in via SSO, other users will have to:

• Have SSO disabled in their other organisation, so they can login via account email and password
• Have no company email in their other organisation, so then can login via account email and password
• Have a different company email address in their other organisation so they can login via SSO using a different email address

If some employees encounter an error saying the app is not enabled for user, please ensure the Employment Hero app is assigned to the user in Google Workspace. You can manage which Google Groups/Organisational Units the app is enabled for by navigating to Google Workspace Admin -> Apps -> Web and mobile apps -> Employment Hero -> User access.  For more information on how to set up Google SSO, see Google's support page.