Here are the latest product releases and updates (organised by product categories) for Employment Hero for the week of 18th of November to the 22nd of November.
Workplace Compliance
Update to Induction Content
- Release Date: 15 November 2024
- Description: The Fair Work Information Statement and Fixed Term Contract Information Statement documents within induction content have been updated to the latest versions (November 2024).
- Target Users: Australian organisations using induction content for employee onboarding.
Values and benefits:
- Ensures Compliance: Keeps businesses aligned with the latest Australian workplace laws.
- Reduces Risk: Minimises potential legal disputes or penalties.
- Streamlines Onboarding: Provides updated induction materials for efficiency.
- Empowers Employees: Improves awareness of workplace rights and obligations.
- Builds Trust: Enhances employer reputation through transparency and respect for employee rights.
Swag app
Update to enhance usability and address user feedback to deliver a smoother experience
- Release Date: 14 November 2024
- Description:The Swag Version 2.42.0 update enhances the Swag Authenticator (2FA) UI, updates the NZ Swag app Helpdesk link in Settings, and fixes a visual issue with white space above the Search Bar.
- Target Users: Swag app users, particularly those using the Swag Authenticator (2FA) and the NZ Swag app.
Values and benefits:
- Enhanced Security: Smoother, more reliable 2FA with Swag Authenticator.
- Improved UX: Cleaner app interface with reduced white space.
- Better Accessibility: Easier access to Helpdesk via the Settings tab.
- Bug Fixes: Improved performance by addressing UI issues.
ATS
Update to the SmartMatch verification process
- Release Date: 14 November 2024
- Description: A new SmartMatch verification process has been introduced to improve security.
- Target Users: Organisations using SmartMatch.
Values and benefits:
- Enhanced Security: Prevents misuse and spam.
- Improved Integrity: Ensures only legitimate organisations use SmartMatch.
- Customisable Access: Flexible control over access.
- Proactive Monitoring: Real-time Slack alerts for suspicious behaviour.
- User Protection: Limits interactions to prevent exploitation.
- Scalability: Supports growth with secure access for all organisations.
Core - Security
Update to the overall security process for payroll users.
- Release Date: 18 November 2024
- Description: This release ensures that payroll users with 2FA enabled must set up either an Authentication App or Mobile method before continuing to access the platform, in preparation for the removal of Email as a 2FA method.
- Target Users: Payroll web users with 2FA enabled.
Values and benefits:
- User Compliance: Helps users meet the platform's minimum 2FA requirements, improving overall security.
- Enhanced Security: Ensures compliance with updated 2FA standards by removing email as a verification method.
- Streamlined User Experience: Simplifies access by standardising 2FA methods across the platform.
- Future-Proofing: Prepares users for upcoming security changes and increases platform integrity.
Core - Security
Update to the Authentication App on Payroll Web
- Release Date: 18 November 2024
- Description: In preparation for removing email as a 2FA method, this update allows users who cannot disable 2FA to update their Authentication App directly, ensuring access to verification codes. Previously, users had to set up Mobile as a 2FA method before updating their Authentication App. Now, they can update it without that requirement.
- Target Users: All payroll web users.
Values and benefits:
- Better User Experience: Update the Authentication App without Mobile 2FA setup.
- Stronger Security: Meets 2FA requirements as email-based authentication is phased out.
- Simplified Management: Easier 2FA settings without Mobile setup.
- Future-Proof: Aligns with security updates.
- Increased Efficiency: Reduces errors and delays in 2FA management.
Talent Management
Update to track vacant positions
- Release Date: 18 November 2024
- Description: Enable mid-market clients to track vacant positions within their organisation to enhance workforce planning. This update aims to boost client retention and attract new prospects by providing visibility into vacancy tracking.
- Target Users: Admin users of Classic Platinum and NextGen Unlimited subscriptions
Values and benefits:
- Streamlined Management: Easily manage positions.
- Seamless Integration: Auto-create vacancies during offboarding/onboarding.
- Data-Driven Decisions: Improves workforce planning.
- Client Retention: Boosts mid-market client retention.
- Improved Planning: Prepares for future tools.
- Operational Efficiency: Reduces manual HR work.
- Scalable Growth: Supports workforce planning.
Talent Management
Update to support workforce planning
- Release Date: 18 November 2024
- Description: To support workforce planning, we’ve introduced a new feature for Admin users to run reports tracking vacant positions against active (filled) positions. This functionality helps mid-market clients view, track, and report on vacant positions over time, enabling data-driven decisions to optimise workforce planning.
- Target Users: Admin users of Classic Platinum and NextGen Unlimited subscriptions
Values and benefits:
- Improved Workforce Insights: Track vacant vs. filled positions over time for better workforce planning.
- Informed Decision Making: Data-driven reports help with hiring and resource allocation.
- Streamlined Reporting: New columns (Person and Primary Manager) offer deeper insights.
- Client Retention & Growth: Meets key needs of mid-market clients, boosting retention and attracting prospects.
- Scalable Planning: Future tools (cost reporting, visual planning) will enhance workforce management.
Talent Management
Update to introduce new AI-powered search features in Go1
- Release Date: 18 November 2024
- Description: Make it easier for clients with learning add-ons to find the right content for their team with new AI-powered search features within the Go1 Library.
- Target Users: Go1 administrator users for clients with a Go1 Learning Add-on
Values and benefits:
- Improved Content Discovery: AI-powered search and recommended terms make it easier to find relevant courses.
- Enhanced Course Comparison: Compare multiple courses to choose the best fit for your team’s needs.
- Informed Decisions: View course previews, including skills covered and languages, before selecting.
- Stay Updated: See pending course retirements and recommended alternatives to keep learning relevant.
Partners/Dashboards
Update to enable DKIM settings
- Release Date: 18 November 2024
- Description: This update enables DKIM settings to be duplicated across multiple brands or businesses for users with multiple email sender domains. This streamlines the email setup process and improves management for users who need consistent domain configurations across different brands.
- Target Users: QBO or EH users with multiple Brands/Businesses
Values and benefits:
- Simplified Management: Easily apply DKIM settings across multiple brands/businesses.
- Consistency: Ensures uniform email authentication across domains.
- Streamlined Support: Support handles DKIM duplication, easing user effort.
- Improved Workflow: Enhances email setup for users with multiple brands.
Swag app
Update to Schedule Send feature for Hero Points
- Release Date: 18 November 2024
- Description: Our Schedule Send feature for Hero Points allows users to plan and automate the sending of Hero Points, making it easier to reward teams during Christmas promotions.
- Target Users: AU HR orgs on paid plans
Values and benefits:
- Schedule Sends: Choose a specific date and time to send Hero Points, ideal for festive rewards.
- Flexible Management: Easily manage scheduled sends, with the option to delete if plans change.
- Email Notifications: Receive alerts if a scheduled send fails due to insufficient funds, ensuring timely rewards.
Talent Marketplace
Update to the candidate web page
- Release Date: 21 November 2024
- Description: Enhance the candidate availability view on the candidate web page, making it more intuitive and valuable for hirers.
- Target Users: Talent Marketplace Businesses/Hirers
Values and benefits:
- Better Experience: Customisable day-specific availability.
- More Flexibility: Easier for hirers to view and plan.
- Improved Communication: Fosters better hirer-candidate discussions.
- Increased Efficiency: Reduces errors and saves time.
- Accurate Data: Reflects availability correctly.
- Higher Satisfaction: Boosts clarity and flexibility.
Core HR
Update to security
- Release Date: 20 November 2024
- Description: 2FA protection for the business portal, aligning the security level with that of SAP. Going forward, users must have 2FA set up to access the portal.
- Target Users: Global
Values and benefits:
-
- Enhanced Security: Adds an extra layer of protection with 2FA.
- Risk Mitigation: Reduces unauthorised access risks.
- Compliance: Aligns with industry security standards.
- User Accountability: Ensures only secure accounts can access the portal.
- Simplified Management: Redirects users without active memberships to account settings.
Talent Marketplace
Update to for employers to request information
- Release Date: 21 November 2024
- Description: Allow hirers to request missing information from candidates for specific application sections.
- Target Users: Talent Marketplace Businesses/Hirers
Values and benefits:
-
- Improved Communication: Hirers can request missing info clearly.
- Reduced Spam: Groups requests into one message with a 10-minute delay.
- Streamlined Process: Automatically fills in the "Highlight" section.
- Enhanced Efficiency: Allows multiple requests at once, saving time.
- Better Candidate Experience: Prevents overwhelming candidates with immediate requests.
Workplace compliance
Update to Employee Profile for easier navigation
- Release Date: 21 November 2024
- Description: Filters added to the Certifications tab in the Employee Profile for easier navigation and quicker access to certification details.
- Target Users: All regions
Values and benefits:
- Easier Navigation: Filters simplify finding certifications.
- Increased Efficiency: Quick access saves time.
- Better Organisation: Sort certifications by key criteria.
- Enhanced Engagement: More intuitive interface.
- Simplified Management: Easier tracking of certifications.
SEA Payroll
Update to EOFY Tax APIs for Singapore
- Release Date: 20 November 2024
- Description: To align with the Singapore government's consolidation of digital services, we are updating our EOFY Tax APIs for the Singapore region. The IRAS API suite will transition to the nationwide Singapore Government APEX API Marketplace between July 2024 and Q3 2025. This update ensures continuity of tax filing services.
- Target Users: Admins/Employees
Values and benefits:
- Seamless Continuity: Ensures uninterrupted tax filing during the APEX API transition.
- Compliance: Adheres to regulatory updates from the Singapore government.
- Improved Efficiency: Faster, more reliable tax filing with APEX API integration.
- Future-Proofing: Prepares for upcoming API transitions.
- Better User Experience: Simplified tax filing for admins and employees.
Talent Marketplace
Update to Enhance the Expression of Interest (EOI) email
- Release Date: 21 November 2024
- Description: To improve the initial EOI email sent to businesses on behalf of job seekers, we’ve made the following updates:
- Refined Copy: Adjusted language to reduce a spammy tone.
- Added Footer: Included a footer to enhance email credibility. The footer features a hyperlink to the Employment Hero Jobs page, which will be live before launch.
- Target Users: Talent Marketplace Businesses/Hirers
Values and benefits:
- Professionalism: Refined copy creates a more polished tone.
- Credibility: A footer with a link to the Employment Hero Jobs page enhances trust.
- User Experience: Job seekers' interest is communicated more effectively.
- Engagement: The design encourages businesses to act.
Core
Update to Workflows: Support Cost Centre and Location as Conditions in Expense Module
- Release Date: 21 November 2024
- Description: We’ve added cost centre and location-based approval processes, allowing users to customise workflows more effectively.
- Target Users: Global- Platinum, EU Plus, and Employment Unlimited customers.
Values and benefits:
- More Flexibility: Tailor approval processes based on cost centre and location.
- Better Customisation: Align expense approvals with organisational needs.
- Improved User Experience: Simplifies workflows, especially for SEA and UK users.
- Increased Efficiency: Automates and streamlines approval processes.