Here are our product releases for Week 31 of 2025, which includes July 28 - August 1, 2025.

Automations

Custom Forms Uplift Slice 1 - Custom Templates (Partial Release)

Release Date: 28/07/2025

Target Users: Global Forms users

Description: Employment Hero’s Custom Forms currently lack basic usability features like form duplication and change discard warnings. This results in wasted time recreating similar forms and increases the risk of accidental data loss, making form creation more error-prone and frustrating for admins.

Product features:

• Admins can duplicate existing forms from the Forms tab.
• Duplicated forms open as drafts in the form builder with pre-filled fields and settings.
• Duplicated form titles automatically include a numeric suffix (e.g. "(1)").
• Users see a confirmation modal when clicking "Cancel" after making edits to a form
• If no changes are made, clicking "Cancel" exits the form without showing a modal.

Increase adoption of Workflows

Objective: Allow non-admins to access and manage workflows

Description: Currently, only full administrators can create and manage workflows, which creates a bottleneck for teams. HR admins, Department Heads, and IT leads—who actually own these processes—have to go through an admin to build or change the workflows they need, which slows things down and can lead to less effective workflows. We have more than $1.5 mil in ARR for this FR!

What's Changing? We are introducing a new "Workflows" permission in the "General Permissions" tab within Custom Security Settings. This will allow admins to grant non-admin users the ability to view, modify, or delete workflows.

New Permission Levels:

• View Permission: A non-admin can see the "Workflows" item in the side navigation and view all workflow templates and existing workflows in a read-only mode. While the non-admins is able to view the template, they will not be view it in the workflow editor (for now).
• Modify Permission: This includes all "View" permissions. Additionally, a non-admin can create new workflows (from scratch or templates), edit any existing workflow, publish/unpublish workflows, and delete workflows they created themselves.
• Delete Permission: This includes all "View" permissions and grants the ability to delete any workflow.

Release Dates: 30th of July, 2025

Target Users: Global Platinum, Employment Plus, Employment Unlimited

Core HR

Rehire Status Visibility

Description: When a user is offboarding and has access to the employee list, the Rehire status will no longer be visible to the offboarding employee. This prevents users from seeing whether they are eligible or ineligible for rehire within the organisation.

Release schedule: 31/7/25

Target users: All Organisations, All Regions

Simplify the Document Management Experience

Description: We’ve streamlined the Compliance menu to reduce confusion, remove clutter, and improve navigation. This includes clearer labels, better menu structure and relocating Certifications under Compliance.

• Simplified navigation labels to remove ambiguity between “Policies” and Leave/Time Off Policies.
• Relocated “Certifications” under the Compliance menu for better logical grouping.
• Removed or merged duplicate features, such as “Policy Management,” to reduce redundancy.
• Reordered menu structure to reflect logical workflows and boost discoverability.
• HR Guides visibility rules updated — now hidden from the menu for new organisations, unchanged for existing.

Release Date: 01/08/2025 Staggered release. Initial release to 5% cohort and incrementally increase amount per week (5%, 10%, 25%, 50%, full roll-out)

Regions: Global

IT Ops and Security

Update User Account Recovery Requirements on Payroll

Description: Our current account recovery flow requires an uploaded ID and a selfie to be taken separately. To mitigate the possibility of identity fraud, we now require customers to take a selfie holding their selected form of ID, and a note with 'Employment Hero' and the request date. We have provided a text update and example image to guide users through the new requirements.
This aligns payroll’s process to match HR’s process change from last week.

Release Schedule: 28 July 2025

Target Users: All payroll web users on EH-branded payroll

Minor Update to the Password Recovery Flow on Payroll

Description: Minor quality of life update; when users click on the “Forgot my password” option on the login screen, if an email address was entered on the login screen, we now pull this through to the Recover Password screen.

Release Schedule: 28 July 2025

Target Users: All payroll web users

Allow Organisation Owner Management

Objective: Enable customers to manage organisation owners without CX assistance.

Description: This project does not affect any system user owner behaviour.

• Admins/owners can designate up to 3 organisation owners in the new Organisation Owners tab in Company Settings (also included in upcoming company settings UI uplift).
• Email copy goes out to admins/owners notifying of new owner addition and to raise internally if unexpected.
• One owner can be designated as the primary contact for important comms.
• Admin/employee role must be selected when removing an owner’s owner role, or offboarding the owner.
• Offboarding the last owner will require a new owner to be selected before terminating the old one.
• SAP lists all owners, tagged with (primary) or (system) where necessary.
• Owner updates are included in the audit trail report.

We also aim to move organisation ownership to a real customer account instead of relying on internal system user accounts to enhance security.

Release Date: Global release 29/07/25

Target Users: All admins/owners

Performance Management

Improve Email Sync between EH and GO1 Learner Accounts

Objective: To reduce confusion and support smoother learning access, we’ve improved how employee email updates are reflected in their associated GO1 learner accounts. This ensures the right email is used, especially when organisations supply a company email post-hire or update personal contact details.

Description: Previously, an employee’s account email was used to create their GO1 learner account, and changes to email fields in EH were not synced to GO1. With this update:

• When a company email is provided, it will now sync to GO1 and update the associated learner account.
• If a company email is not provided, updates to the account email will sync to GO1 instead.

This ensures the learner’s email remains aligned with the most relevant and up-to-date information in EH

Note: If an employee already has access to multiple GO1 portals, changes to their emails in the HR platform will not be reflected GO1. This is due to a security restriction from our GO1 partner, as we cannot verify ownership across multiple learning accounts.

Release schedule: NEW customers from 30/07/2025, Existing EH Learning customers  customers  10/10/2025, Existing Go1 Learning customers (Go1 branded portals) TBC (14/10 - 16/10)

Target users: Global, NextGen: Plus + Unlimited, Classic: Premium + Platinum

Talent Marketplace

Close and Reopen Job in EH Hiring Kanban Dashboard

Objective: Enable users to easily close and reopen jobs in the EH Hiring Kanban Dashboard for better job management and workflow clarity.

Description:

• Close Job: Hirers can now close jobs directly from the Kanban dashboard via the ellipsis menu. Closing a job updates its status to “Closed,” helping hirers keep their job boards organised by clearly marking completed or inactive positions. Confirmation prompt for closing a job ensures no accidental closures.
• Reopen Job: If a closed job needs further attention or hiring resumes, hirers can easily reopen it from the same ellipsis menu. Reopening a job changes its status back to “Open,” allowing edits and progress tracking to continue seamlessly. Confirmation prompt for reopening a job.

Release Date: 24/07/2025

Target Users: Hirers

Reference Check Templates

Target audience: Global Users

Release schedule: 31/07 (Public Release)

Objective: Introducing Reference Check Templates to streamline the referee question process. Users can now:

• Create custom reference check question templates.
• Edit and delete existing templates.
• Select from their saved templates when sending reference check questions to referees.