Question
What are QR codes and how do I use them?
Answer
A Quick Response (QR) code stores information such as URLs or contact details, readable by smartphones and QR scanners. We use QR codes on both the HR and Payroll platforms.
How do I scan a QR code?
Most smartphones can scan QR codes using the built-in camera app. Follow the steps below:
- Open the built-in camera app on your smartphone.
- Point the camera at the QR code.
- Tap the banner that appears on your screen.
- You should then be taken to the link in your browser.
Troubleshooting
Check your mobile version
If you are using an iOS device, you will need iOS 11 or higher. Learn how to update your iOS version. If you are using an Android device, you will need Android nine or higher. Learn how to update your Android version. If you are using another device, please refer to the manufacturer’s guidelines on QR scanning support.
Turn up your brightness
Make sure your computer screen is bright enough for your device to detect the QR code.
Move your device further or closer
Check that the entire QR code is in focus on your camera screen.