Available for the following HR plan: Platinum
Available for the following user access level: Admin
With SAML-based single sign-on (SSO), employees can access Employment Hero through an identity provider (IdP) of their choice. Single Sign-on (SSO) allows users to use one set of login credentials to access multiple applications. With SSO, employees can sign in to Employment Hero using their existing credentials from an identity provider (IdP) like Microsoft Entra, Google, or Okta.
This article shows how to set up SSO using Google. You can also learn how to set up SSO using Microsoft or Okta.
Interactive learning
How to set up SSO SAML using Google
To begin, you should establish a connection between Employment Hero and Google. To do this you will need to log in to the Google Admin Portal and create a new app integration using the credentials below. For more information see this link.
- Navigate to the Google Admin Portal.
- Click Web and mobile apps on the side menu.
- Click Add custom SAML app from the drop-down Add App menu.
- Type in your preferred App name for Employment Hero SAML SSO and click Continue.
- Following Option 2, copy the SSO URL, Entity ID and Certificate to be used later. Click Continue.
- Under the Service provider details, input the following details:
ACS URL:https://secure.employmenthero.com/sso/saml/consume
Entity ID:EmploymentHero
- Click Continue.
- You will not be required to do attribute mapping. You can finish the setup process by clicking Finish.
- Click the Settings button in the menu on the left-hand side of your homepage.
- Click the Single Sign-on button under the General Settings heading.
- Enter your SAML Sign-on URL (you can find this in the View SAML set-up instructions screen in step 1).
- Enter your Issuer URL (you can find this in the View SAML set-up instructions screen in step 1).
- Enter your Key x509 Certificate (you can find this in the View SAML set-up instructions screen in step 1).
- Click Test Configuration & Save.
- You will be taken to Google's login page.
- Enter your username and password, along with any additional security measures required by Google.
- Once complete, you will be taken back to your Manage SSO page, where you will see a green Verified tick next to the SSO/SAML Configuration header.
General information about Single Sign-on
The SSO feature will be automatically turned off, and those with administrative or ownership privileges will be informed of this automatic process. Additionally, impacted users will be notified of the changes to how they log in.
Troubleshooting issues during setup
Troubleshooting issues after setup
Handling errors and multiple accounts
The organisation with the lowest ID. Only one user will be able to log in via SSO, other users will have to:
- Have SSO disabled in their other organisation, so they can login via account email and password
- Have no company email in their other organisation, so then can login via account email and password
- Have a different company email address in their other organisation so they can login via SSO using a different email address
If some employees encounter an error saying the app is not enabled for user, please ensure the Employment Hero app is assigned to the user in Google Workspace. You can manage which Google Groups/Organisational Units the app is enabled for by navigating to Google Workspace Admin -> Apps -> Web and mobile apps -> Employment Hero -> User access. For more information on how to set up Google SSO, see Google's support page.