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Pay Run List FAQ

Question

What can I do in the pay runs tab?

Answer

The pay run tab lists your created pay runs, and allows you to create new pay runs. To access this, select the Pay Run tab on your payroll dashboard.

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The pay run dashboard shows the 12 most recent pay runs by default, and is organisaed in descending month order, however, incomplete pay runs are grouped at the top of the page. Incomplete pay runs include any that have not been finalised, are awaiting approval, or have been declined.

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View more pay runs

To see older pay runs, click the Next page icon at the bottom of the page. To view more pay runs on a single page, then selec the cog icon in the top-right corner. From here, you can select to extend the pay run view to show 10, 30, or 100 pay run lines.
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Filter pay runs

You can filter the pay run view based on:

  • Pay runs
    • Unfinalised
    • Finalised
    • Incomplete actions or errors
    • Pending approval
    • Declined

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  • Pay schedules - Select based on the pay schedules active within your business.

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When filtering by pay run status or pay schedules, you can choose to View all pay runs, or view all pay schedules respectively.

Pay run status

When a pay run is created, icons are displayed next to the pay run entry, giving you a snapshot of their status.

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After the pay run has been finalised, the icons will change colour to show the status of each of the separate functions:

  • Green - indicates that the submission, export, or publishing has been successful
  • Red  - indicates that a submission or publishing has failed due to an incomplete action or error
  • Grey - indicates a pay run in an unblushed or unsubmitted state

Hovering over each icon will give you the status of that function. You will also see an icon status guide when hovering over the information icon.

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Address pay run warnings

Pay run warnings can be viewed as a warning indicator in the pay run tab. This will be cleared as errors or warnings are dealt with, or can be cleared manually by clicking the text at the top of the pay run tab.
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To view details, click on the pay run filter, then select Incomplete actions or errors.
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Accessing pay slips

You can access pay slips for a specific pay run by selecting the pay slips icon.
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This option allows you to view pay slips for the selected pay period, with an option to show all pay slips or manual notifications.

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View partially published payslips

You may have partially published payslips in your pay run view. This can be caused by the email bouncing. We advise checking the Mail Log to see and adjust any employee email address details accordingly.

This can also ocur if the pay run includes an employee with their payroll notification settings set to None or Manual

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