These are the release notes for the week spanning March 31st to April 4th.

AI

Initiative: AI Implementations - Enhance AI Parallel Pay Run tool workflow (Slice 2)

Objective:

• Simplify and enhance the AI Parallel Pay Run tool workflow for a smoother user experience.

Description:

As part of our ongoing efforts to enhance the AI Parallel Pay Run tool, we've made several key improvements to streamline the experience and provide greater clarity:

• Upload Page
  • Refined the review table for improved readability and a more intuitive layout.
  • Added a contextual side panel to surface additional details about the uploaded pay slip, available when users need deeper insights.
• Pay Run Comparison Page
  • Enhanced the comparison table for clearer, more user-friendly data visualisation.
  • Introduced a contextual side panel to support direct comparison between uploaded pay run data and the version processed in our system.
  • Implemented a clear banner to confirm that the parallel pay run has been successfully submitted to the Implementations team, with a note that a team member will reach out for further support.
  • Introduced a download option for the parallel pay run report, offering more in-depth insights beyond what’s shown in the on-screen table.

Initiative: AI Implementations - AI Parallel Pay Run tool email notification

Objective: Seamlessly connect AI Parallel Pay Run users with the Implementations team.

Description:

• An automated email notification is now triggered when a user reaches the final screen of the AI Parallel Pay Run tool (Pay Run Comparison screen). This streamlines communication by notifying the Implementations team in real time and providing all relevant client and payroll information for review.

Features:

• Automatic Email Trigger: Sent when the user reaches the Pay Run Comparison screen in the tool.
• Client & Payroll Details Included:
  • Organisation ID
  • Client User Email
  • Client Contact Name
  • Employee Count
  • Parallel Pay Run Period
  • Payroll Frequency

Core HR

Initiative: Global Certification Module

Objective: Enable a global Certification Module ensuring flexibility, data integrity, and compliance across regions.

Description: Introducing a global certification module allowing organisations to select the best fit for their needs.

• Provide the option to choose between Basic or Advanced certification modules
• Certification version selection is managed at the company settings level.

Initiative: Disable auto-progression settings in Onboard and Employee Profile (HR)

Description: To support the work previously implemented by payroll, auto-progression for classifications can be disabled for employees during the Employer Onboard step or in Pay Details in Employee Profiles. Enhancements:

• When admins onboard a new hire, they have the ability to establish the auto-progression setting for that specific employee if the classification selected has auto-progression disabled generally
• In the Employee Profile > Pay Details > Salary, admins can also toggle auto-progression on/off when editing or adding a new salary if the classification selected has auto-progression disabled generally
• When viewing Settings > Classifications, any classification / employment agreement which has auto-progression disabled will be indicated with a tooltip in line with payroll’s behaviour

Data & AI

Initiative: EOS Implementations - Quick creating locations

Objective: Infer user locations from their employee address state, and allow them to make a location based on it within the employee creation page

Description:

• Ability to quick create locations within the employee creation tool
• Shows location as a selectable field in inline editing immediately after creation

Digital Onboarding

Initiative: EOS Digital Onboarding MVP - Onboarding Checklist Page

Description:

• We’ve just launched the MVP of our Onboarding Checklist, designed to support a self-serve onboarding experience for our Intelligent Payroll customers.
• This was a cross-functional effort, with many teams contributing to the components within the checklist. Our team owned the checklist page itself—bringing together multiple moving parts to create a connected, seamless experience.
• More improvements are on the way!

eBenefits and FinTech - Benefits

Initiative: Inform Employers that the Payroll Settings - Employee benefits feature will be retired on 4th June 2025, and to use the new benefits management feature that is launched.

Description:

• Information panel on Payroll settings - employee benefits page
• Information panel in Employee file - Employee benefits tab
• System notification email sent out to admins
• Historical data can still be viewed in reports - audit trail and employee file - audit trail

Initiative: Global benefit management feature for admins - V1

Description:

• The current Employee Benefits module has been under utilised and difficult for employers to use. We have also received feedback from orgs wanting to assign more company benefits and display to their employees.
• We will deprecate the Employee Benefits feature in June.
• Our new benefits initiative will focus on building out Benefits Management to have capabilities similar to what Humi offers
• V1 Benefits Management allows admins to create new benefit, assign employees and set amount all in one location!

InfoSec and Security

Initiative: SAP Access Management: Manager without SAP Access

Release Date: 31/03/2025

Description:

• Problem:
  • Managers without SAP access are unable to view, process, or act on SAP access requests from their employees.
  • This creates delays, lack of visibility, and additional dependency on other teams (e.g., IT or Infosec) to coordinate approvals, which slows down employee access provisioning and interrupts business operations.
• Product features:
  • Managers without SAP access can view and process employee SAP requests within EH HR.
  • Managers without SAP access receive email notifications when employees submit SAP access requests.
  • Approving a request in EH HR routes it to InfoSec for second-level approval.
  • All SAP request types are supported: New Access, Modify Access Level, Modify Permissions.
  • If a manager is later granted SAP access, all historical and pending requests are duplicated into SAP.
  • Once a manager is granted SAP access, they will no longer be able to process SAP requests via EH HR. Instead, all SAP-related approvals must be actioned directly within SAP.

Initiative: Bulk Action Accounts UI Uplift

Description:

• Problem:
  • The current Bulk Action Accounts process is fragmented and inefficient, making it difficult for Infosec and Security teams to quickly manage and action large user lists during security incidents.
  • We are uplifting the UI to streamline the bulk action process and ensure proper functions like filtering, searching, and importing are implemented to deliver a faster, safer, and more intuitive user experience.
• Product features:
  • Upload CSV files via drag and drop (.csv only).
  • Perform Lock, Unlock, and Change Password actions on a single page.
  • View affected user count before confirming actions.
  • Display the 5 most recent historical bulk actions by default.
  • Filter historical actions by Timestamp, Event, Affected Users, and Performed By.
  • Import historical user lists individually from past Bulk Action events.
  • Streamlined Bulk Action Accounts UI combining upload, user management, actions, and history.

Integrations

Initiative: Surfacing Chart of Accounts within the AIOP (MVP)

Description: This work surfaces Chart of Accounts (COA) management directly into the "Pay" section of AIOP. As such, users can now configure their COA alongside their payroll integrations, allowing them to easily access and manage these accounts themselves.

• Note: This work will currently only support configuring of primary accounts, with the ability to allocate these by location. Full location-specific account management will be supported in future releases.

Initiative: Surfacing QBO integration in the AIOP

Description: This update makes a QBO integration connection accessible and manageable directly within the AIOP, streamlining workflows and improving efficiency for payroll processing.

• Users can now navigate to 'payroll integrations' via 'pay' in AIOP and connect to QBO
• Available in AU & UK
• Key benefit of this is it means that customers won't need to get temporary access to connect in payroll or share they login credentials for QBO with the services team which is a huuuge win all round

ITOps & Security

Initiative: Improve efficiency of Admin/SAP Access Management on Payroll

Description: Actions related to the management of SAP users are currently spread out across the User Maintenance and Admin Access Management tools which creates inefficiencies with managing SAP access.

To improve this process we will be consolidating all SAP access related actions into one centralised location and aligning the user experience between payroll and HR.

Following on from the first release of the SAP Profile page,  we have now released the following functionalities on SAP Profile page:

• The ability to Revoke Admin access
• The ability to view SAP user's assigned access level and the permissions they inherit

Initiative: Reset individual SAP user’s daily business access limit on Payroll

Description: As part of mitigating risk associated with excessive access to customer data, SAP users are currently restricted to accessing 25 client businesses a day, however some users may need to access more businesses than usual.

• Previously to allow for additional access we would increase the daily limit, however the increased limit applies every SAP user which increases risk of impact if an account was compromised.
• We have now introduced the ability to reset an individual’s user’s daily limit, which allows selected users to access additional businesses while keeping the original daily limit for everyone else.
• Information Security SAP Users will be able to reset the daily limit through a SAP user’s profile in Admin Access Management
• Selected UK SAP Users will be able to reset the daily limit through a SAP user’s details in User Maintenance
• When a user’s daily limit is reset, they will lose access to the 25 businesses they previously confirmed access for during the day and access will need to be reconfirmed if needed.

Performance Management

Initiative: Introduce Right to Work (RTW) checks in-platform to streamline candidate and employee verification and ensure compliance with UK hiring regulations.

Objective: Ensure UK employers meet right-to-work compliance standards while reducing manual effort through an integrated, automated verification process. Integrate with Zinc, an Identity Document Service Provider (IDSP), to enable seamless Right-to-Work checks for clients using their Zinc accounts.

Description:

Clients will need to integrate their Zinc account with Employment Hero to enable Right-to-Work checks. Key aspects of the feature include:

• RTW Check Tab – Initiate and track checks seamlessly from a candidate profile.
• Check Logs & Status – View timestamps and status updates for each RTW check.
• Check Results – Access check results, including Zinc Result URLs from Employment Hero.
• Multiple Checks – Run additional checks when needed for verification.
• Seamless Transfer – Right-to-Work details automatically move to the Employee File upon hiring, ensuring smooth transition and compliance.
• Initiating Checks from Employee File – Ability to initiate Right-to-Work checks from an employee's file after hire.
• Candidate Email Notifications – Candidates will receive emails directly from Zinc for the verification process, ensuring a seamless and streamlined communication experience.