1. Log into your Employment Hero Payroll platform.
2. Click the Business Settings menu.
3. Click the Payroll Settings submenu.
4. Under Business Settings, click Payment Files.
5. Click the Add button around the right side of your screen.
6. Enter the following:
   • File format: Select JP Morgan Direct Credit format.
   • Account number: JP Morgan is not a direct clearer in New Zealand. Consequently, your JP Morgan client identifier is used with leading zeros to meet the NZ bank account format:
     • Bank (2 digits) - Branch (4 digits) - Account (7 digits) - Suffix (1 to 3 digits): Minimum 14 digits.
     • For example, if your JP Morgan client identifier is 18005623 (which means it is 8 characters long), add 6 leading zeros. JP Morgan client identifiers can be up to 10 characters long.
   • Account name.

   • Lodgement reference: Enter the reference of your choice. You can append the Pay Period Ending, Payment Date, Pay Run ID, or Employee ID.

     Helpful Hint

     The text populated can contain alphabetic or numerical characters. The lodgement reference as a whole, i.e. the text populated and the append, can only be up to a maximum of 16 characters, including ‌spaces within the text.

     For example:

     • TrueBSR 30122025: 16 characters, including the space between the text and the date.
     • True BSR 30122025: 17 characters, including the space between the text and the date. This lodgement reference exceeds the maximum character count and cannot be used.

     

   • Client identifier: Please contact your JP Morgan contact to confirm your JP Morgan client identifier. The JP Morgan client identifier contains alphabetic or numerical characters up to a maximum of 10 characters.
7. Click the Save button.

Your pay schedule can be set to pay IRD payments via a payment file to a nominated bank account. A reference can be set for this payment.

1. Log into your Employment Hero Payroll platform.
2. Click the Business Settings menu.
3. Click the Payroll Settings submenu.
4. Under Pay Run Settings, click Pay Schedules.
5. Click the pay schedule you need.
   • If you need to create a new pay schedule, you can follow the instructions in this article: Set up pay schedules.
6. Tick the checkbox for IRD Payments.

7. Enter the following:

   • Account name.
   • Reference.

   Important

   This payment reference is subject to the same rules as the lodgement reference, meaning alphabetic or numerical characters up to a maximum of 16 characters, including spaces.

   

8. Click the Save button.

Employee bank account names can be alphabetic or numerical characters up to a maximum of 20 characters, including spaces and special characters.

Employee bank account names can be audited and changed in bulk by using the employee data import/export from the payroll settings menu.

1. Log into your Employment Hero Payroll platform.
2. Click the Business Settings menu.
3. Click the Payroll Settings submenu.
4. Under Business Management, click Import Employees.
5. Click the Export button in the upper-right corner of your screen.
6. Choose the Data Type and File Format.
7. Click the Download button.

8. Edit the information in the template as needed. Do not forget to save the changes.

   Warning

   Please do not delete the columns in the document when you edit it. Deleting the fields may cause sync errors and may delete information on the platform when you upload it.

9. Back on the payroll platform, click the Import button in the upper-right corner of your screen.
10. Click the Select File button and choose the file you edited.