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Approve and decline recognition submissions

Updated

Available for the following plans: Lite, Plus, Unlimited HR, Engage, Elite, Unlimited HR+Payroll
Available for the following HR plans: Premium, Platinum
Available for the following user access level: Admin   

Employers can use Recognition Management to give kudos to staff members for going above and beyond their job description. Employment Hero pairs each commendation with one of the business's values, allowing employers to not only reward their employees but also to spread awareness of the company's ideals.

Note

Hero Points are not available for New Zealand (NZ) organisations.

To use this feature, administrators must first configure the settings, and then they can either accept or reject each suggestion. Once a recognition is approved, a certificate can be downloaded and shared with the wider community. These are the main kinds:

Getting started

Approve recognition
  1. Click the   Engagement menu.
  2. Click the Recognition Management submenu. 
  3. Click the View button.
  4. Click the Approve button.
  5. Click the Save button.
  6. Click the Got It button.
Decline recognition
  1. Click the   Engagement menu.
  2. Click the Recognition Management submenu. 
  3. Click the View button. 
  4. Click the Decline button.
  5. Type in the reason for declining the recognition.
  6. Click the Save button. 
  7. Click the Got It button.

Maintain

Filter the recognition
  1. Click the   Engagement menu.
  2. Click the Recognition Management submenu. 
  3. Use the following fields to customise the report:
    • Show terminated employees
    • Employee
    • Company value
    • Date range
    • Status
  4. Click the Filter button.
View recognition details
  1. Click the   Engagement menu.
  2. Click the Recognition Management submenu. 
  3. Click the Actions button.

  4. Click the View Details button.

    Helpful Hint

    You will now see the recognition details displayed on your screen.

Download a recognition certificate

Important

You can only download a recognition certificate if its status is APPROVED.

  1. Click the   Engagement menu.
  2. Click the Recognition Management submenu. 
  3. Click the Actions button.
  4. Click the Download Certificate button.

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