Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
During your onboarding to the Employment Hero platform, you have set up your pay items and configured your payroll settings. You can edit some of these on the platform, like Leave Settings and Employee Benefits.
However, there are certain settings and items that you cannot edit on your own. This includes the following:
- Cost Centres.
- Leave Allowance Templates.
- Leave Categories.
- Pay Categories.
- Pay Rate Templates.
- Pay Schedules.
- Work Types.
- Expense Categories.
To edit these items, you need to contact the Payroll team via HeroAI. To do this, please follow the steps below:
- Click the Ask HeroAI button at the top of your screen. This button is visible on all pages of the platform.
- Click the Contact Payroll Partner button.
- In the chatbox, type to request a configuration request.
- Write your message and enter the details you need to change, add, or delete.
- Click the Send button (upwards arrow icon).
The Payroll team will get in touch with you to implement these changes.
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- Frequently asked questions about Intelligent Payroll or Managed Payroll This article will answer the most common questions about Intelligent Payroll or Managed Payroll.