Error
| Type | Feature | Error Name |
|---|---|---|
| Sync warning | Tax Code Declaration | Please verify the selections below to ensure your Tax Code Declaration contains the correct information that applies to you. |
Explanation
Xero provides Employment Hero with only the tax code number, not the associated tax code questions. However, Employment Hero requires users to answer these questions first to generate the relevant tax code number.
When importing tax code declaration details from Xero, Employment Hero may detect missing answers. In such cases, the platform will display the above warning.
Solution
The solution is to complete the Tax Code Declaration Details for each of the affected employee records. To learn how to enter these details, refer to the following this article.