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Manage work eligibility

Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following HR plans: Standard, Premium, Platinum
Available for the following user access levels: Employee      , Admin     

Work eligibility ensures your employees have the legal right to work in Australia, making it vital for your organisation to verify this efficiently. An automated VEVO check simplifies this process by confirming new employees' visa details.

The Work Eligibility feature allows you to run VEVO checks for employees who are not Australian or New Zealand citizens. It also lets you add, view, and delete relevant documents and edit an employee's passport number.

Important

If you are on a premium or platinum plan, you can use the Work Eligibility report to run bulk VEVO checks. To read further information on this report, refer to this article.

  Interactive learning

Interactive demo - Add a document

Getting started

Add a document
  1. Click the   People menu.
  2. Click the Employees submenu.
  3. Select the employee that needs a document added.
  4. Click the Work Eligibility tab.
  5. Click the   Add Document button.
    screenshot of employee file highlighting work eligibility tab
  6. Click or drag the required file onto the Upload tile.
  7. Click the Save button.

Daily activities

Run a VEVO check

Important

If you are on a premium or platinum plan, you can view historical VEVO checks. If you are on a Standard plan, you can only view the most recent check.

Warning

Only Admins/Owners users of Employment Hero can run a VEVO check.

  1. Click on the   Personnel menu.
  2. Click on the Employees submenu.
  3. Select the employee who requires a check.
  4. Click the Work Eligibility button.
  5. Click Run Check button.
    screenshot of employee file highlighting run check
View documentation
  1. Click the   Personnel menu.
  2. Click the Employees submenu.
  3. Select the employee whose documentation you wish to view.
  4. Click the Work Eligibility tab.
  5. Click the document you want to view.
    Screenshot of work eligibility tab highlighting supporting document

Editing data

Edit passport information
  1. Click the   Personnel menu.
  2. Click the Employees submenu.
  3. Select the employee that needs their passport updated.
  4. Click the Work Eligibility tab.
  5. Click the   Edit button.
    screenshot of work eligibility tab highlighting edit button
  6. Make the required changes and then click the Save button.

Deleting data

Deleting documentation
  1. Click the   Personnel menu.
  2. Click the Employees submenu.
  3. Select the employee that needs a document deleted.
  4. Click the Work Eligibility tab.
  5. Click the Delete button.
    Screenshot of work eligibility tab highilgithing delete button
  6. Click the Delete button on the confirmation popup.

Further information

Definitions: VEVO checks
Success. This means the check has been successful and you can click the View button to see the details of the check.
Failed. This means the check has failed and could mean the details entered are incorrect or invalid.
Why did my VEVO check fail?

If your VEVO check is failing, you can follow the troubleshooting advice in this article.

Explore related content

  • Manage assigned certifications This feature allows your employees to complete their assigned certifications and view a history log of their uploaded documentation.
  • Manage bank account details This feature allows you to add an employee's bank account, specify the account number, and the pay going into each account.
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