Question
How do I send a password reset email to a user?
Availability
Learning Plan: | Standard | Plus |
Answer
You can use the Send Password Reset feature within the User Management module to send a password reset email to a user that has forgotten their login details and can not access your organisation's learning platform.
Author recommended
So you have now sent a password reset email and you are now wondering what next can I do. There are two recommendations I would make on this front and they are:
- Learning platform: User Access Comparison This comparison article will walk you through the different learning platform access levels you can grant your employees.
- Learning FAQ: How Do I Block a User? This FAQ answer a common question we receive about how you can block a user from accessing your organisation's learning platform.