Available for the following plans: Employment Lite, Employment Plus, Employment Unlimited
Available for the following Payroll plans: Standard, Premium
Available for the following user access levels: Employee, Manager, Admin
Question
How do I reset my payroll classic password?
Answer
To reset your payroll password outside the payroll classic platform follow the instructions below and remember to make sure that you enter the email address that is linked to the Payroll account
- Head to the to EH Payroll login page
- Click the Forgot My Password button.
- Enter the email address associated with your payroll classic platform
- Click the Recover Password button.
- Click the link in the reset password email sent to your email.
Warning
It is a one-time only link and will expire in 24 hours.
- Enter a new password into the Password field.
Important
The platform will determine whether the password is strong enough by using a password strength estimator, rather than requiring a set number of letter/numbers etc.
- Re-enter the new password into the Confirm Password field.
- Click the Reset Password button
Author recommended
So you have now read how to reset your password and you are now wondering, what next can I do. There are two recommendations I would make on this front and they are:
- Setup Two-Factor Authentication (2FA) | Payroll Web Platform This allows you to enable two-factor authentication for your account, which involves verifying either your email account or mobile phone number.
- Managing my account details | Payroll Web Platform This allows you to change your employee first name linked to your account and specify what time zone you live in currently.