Loren Mathewson
Articles
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Week 21, 2026 | Release notes
AIHero AI can now answer questions about tasks and onboarding or offboarding checklists, helping HR admins, managers, employees, and contractors find task information faster without needing to sear...
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Week 49, 2025 | Release notes
Automations Custom Forms Employee Experience: Employees can now view, submit, and track forms directly from the EH Work app, including a new Recent Forms section, full form library, and My Submissi...
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Hero Points and Fringe Benefits Tax FAQ
Available for the following plans: Lite, Plus, Unlimited HR, Engage, Elite, Unlimited HR+PayrollAvailable for the following user access levels: Employee, Manager, AdminFostering a recognition cultu...
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Using Hero AI
Available for the following plans: Lite, Plus, Unlimited HR, Essentials, Engage, Elite, Unlimited HR+PayrollAvailable for the following HR plans: Standard, Premium, PlatinumAvailable for the follow...
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Add Early Adopters while your account is in setup mode
Available for the following plans: Lite, Plus, Unlimited HR, Engage, Elite, Unlimited HR+PayrollAvailable for the following HR plans: Free, Standard, Premium, PlatinumAvailable for the following Pa...
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Week 45, 2025 | Release notes
Digital OnboardingClients can now review and fix timesheet upload issues directly in the Run Your Test Payrun step, allowing for corrections before payroll creation. This results in cleaner test ru...
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How student loan deductions are calculated for payroll
Employees who have a student loan need to declare this correctly in their tax code declaration. Student loan repayments depend on: How much an employee earns, and If it is their main (primary inco...
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Complete parallel testing prior to implementing Employment Hero Payroll
What is this step?This step involves replicating a pay run that you have already processed in your current software and comparing the results to confirm the accuracy of your setup. Why is it import...
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Week 13, 2026 | Release notes
AIAdded a dedicated HeroAI widget to the home dashboard so customers can discover AI capabilities faster, access suggested prompts, and launch chat in one click. (Released: 24 March 2026)Added Hero...