Dominic Beckham
Articles
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Xero error: Salary/pay has been locked in Xero and cannot be updated
Error Type Feature Error Name Sync error Pay Salary/pay has been locked in Xero and cannot be updated Explanation The error "The salary/pay has been locked in Xero and cannot be updated" ...
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Why are declined leave requests showing in the pay run?
Available for the following HR classic plans: Standard, Premium, PlatinumAvailable for the following Payroll classic plans: Standard, PremiumAvailable for the following user access levels: Admin If...
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Update an employee's email when they have forgotten their email on Payroll classic
If an employee's email address needs to be updated in Employment Hero Payroll but they cannot access their old email, follow the steps below to ensure the change is processed correctly and synced w...
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Use the workforce planning tool
Available for the following plans: Plus, Unlimited HR, Elite, Unlimited HR+PayrollAvailable for the following HR classic plan: Platinum Available for the following user access level: Admin Start ...
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Give payroll access via Permission settings
Available for the following plans: Lite, Plus, Unlimited HR, Essentials, Engage, Elite, Unlimited HR+PayrollAvailable for the following user access levels: AdminYou can use Permission settings to g...
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HR and Payroll platform integration error fixes
This article is relevant if you use Employment Hero's HR and payroll platforms.There are several errors you may come across that have "Does not exist" in their names. Often these are because of a m...
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Find your organisation ID on Payroll platform
Available for the following Payroll plans: Standard, Premium, Core Payroll, Unlimited+PayrollAvailable for the following user access levels: Employee , Manager , Admin Question How do I find...
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Use HeroAI chat as an admin on the payroll platform
Available for the following Payroll plans: Standard, Premium Available for the following user access levels: AdminHeroBot is an AI-powered chatbot designed to provide instant answers about the payr...
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Your details and the account recovery process on payroll classic
Available for the following Payroll Plan: Standard, Premium, Core Payroll, Unlimited+PayrollAvailable for the following User Access levels: Employee, Manager, Admin Does Employment Hero store my...
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Update leave categories from Xero to the HR classic platform
Available for the following HR plans: Premium, PlatinumAvailable for the following user access levels: Admin A leave category enables employees to submit time off under specific predefined types. T...