Available for the following HR plan: Platinum
Available for the following users: Admin, Recruiter, Hiring Manager
Employment Hero integrates with Criteria Corp, a pre-employment testing platform, so you can send assessments to candidates and review their results directly. This integration allows you to do all this within the Recruitment Module, without leaving Employment Hero.
This article covers the following:
- Setting up Criteria Corp assessments
- Sending assessments to candidates
- Viewing assessment results
- Disabling the integration
Setting up Criteria Corp assessments
Before you begin
- You need an active Criteria Corp account with API access enabled.
- Only users with Admin access on the Employment Hero platform can set up or disconnect the integration.
- Assessments can only be added to custom hiring stages. They cannot be added to the default Apply, Interview, or Offer stages.
Set up the Criteria Corp integration
- Click Settings on the left-hand side menu.
- Under Security & Access Control, click Add-ons.
- You must be an admin to access the Add-ons settings.
- Find Criteria Corp (Recruitment) in the list.
- Click the Connect button for it.
- The Connect to Assessment Platform modal will open. Follow the steps shown in the modal:
- Log in to your Criteria Corp account.
- Navigate to Settings > Integrations > API Tokens.
- Copy your API Token.
- Paste your API Token into the API Token field.
- Click the Verify button.
- Click the Criteria Corp Region field and choose one.
- Once the token shows as Verified, click the Connect button.
The integration is now active. You can begin configuring assessments on your job hiring processes.
Important
By connecting Criteria Corp, you allow Employment Hero to share candidate assessment data with Criteria Corp to deliver pre-employment testing services. View Criteria Corp's privacy policy for more information.
Configure an assessment on a job's hiring process
Once the integration is set up, you can assign a Criteria Corp assessment to a specific stage in a job's hiring process.
- Click Recruitment on the left-hand side menu.
- Click the Recruitment submenu.
- Click the job you need.
- Click the three dots (...) button on the upper right side of your screen.
- Click Edit hiring process.
- Click the hiring stage you need.
- Scroll to the Criteria Corp Assessment tile.
- Click the Choose an assessment dropdown field.
- Select the assessment package you want to use.
- (Optional) Enable Auto-send to automatically send the assessment invitation to a candidate as soon as they are moved into this stage.
- Click the Save button.
You can only have one active Criteria Corp assessment per hiring stage. If you need to change the assessment, select a new one from the dropdown and save again.
Sending assessments to candidates
Send an assessment to a candidate
You can send an assessment invitation to an individual candidate directly from their profile.
- Click Recruitment on the left-hand side menu.
- Click the Recruitment submenu.
- Click the job you need.
- Find the candidate you want to assess.
- Ensure the candidate is in the hiring stage that has a Criteria Corp assessment configured.
- Click the send assessment button (paper aeroplane icon) from the candidate toolbar or actions menu.
- In the Confirmation pop-up, click the Continue button.
- An assessment invitation can only be sent once per candidate per stage. If an invitation has already been sent, the option will not be available.
The candidate will receive an email invitation from Criteria Corp with a link to complete their assessment. The assessment status will update to "Invited" on their profile.
Auto-send an assessment to a candidate during a stage move
If you have enabled Auto-send on a hiring stage, the assessment invitation is sent automatically when a candidate is moved into that stage — no manual action is needed.
Auto-send must be enabled on the stage before moving the candidate. To set this up, see the tab Configure an assessment on a job's hiring process.
- Click Recruitment on the left-hand side menu.
- Click the Recruitment submenu.
- Click the job you need.
- Find the candidate you want to assess.
- Move the candidate into the hiring stage that has Auto-send enabled. You can do this by:
- Dragging the candidate card to the stage in the pipeline view, or
- Opening the candidate's profile and selecting the stage from the Move to stage dropdown.
- The assessment invitation will be sent to the candidate automatically.
The candidate will receive an email invitation from Criteria Corp with a link to complete their assessment. The assessment status will update to "Invited" on their profile.
Send an assessment to multiple candidates (bulk)
You can send assessments to up to 100 candidates at once. If you need to send to more, you can repeat the process in batches.
- Click Recruitment on the left-hand side menu.
- Click the Recruitment submenu.
- Click the job you need.
- Go to the hiring stage that has a Criteria Corp assessment configured.
- Tick the checkboxes beside the names of the candidates you want to assess.
- Click the Send Assessment button from the bulk actions menu.
Employment Hero will queue assessment invitations for all eligible candidates. Any candidates who have already received an invitation for this stage will be automatically skipped.
Viewing assessment results
View assessment results on the candidate evaluation tab
Once a candidate completes their assessment, their results will appear automatically in Employment Hero.
- Click Recruitment on the left-hand side menu.
- Click the Recruitment submenu.
- Click the job you need.
- Find the candidate you need.
- Click the Evaluation tab.
- Scroll to the Assessments section. You will see a card for each assessment sent, showing:
- Assessment name and hiring stage.
- Status - Invited, In Progress, Completed, or Expired.
- Talent Signal - a single weighted score that makes it easy to compare candidates (shown once the assessment is complete).
- Assessment Report - a link to the full detailed report on Criteria Corp's platform.
- Workplace Insights Report - a link to the candidate's workplace insights report on Criteria Corp's platform.
The Assessment Report and Workplace Insights Report links open in Criteria Corp's platform. You may need a Criteria Corp account to access them.
Assessment statuses explained
Here are the different assessment statuses and what they mean:
- Invited - The assessment invitation has been sent to the candidate.
- In Progress - The candidate has started but not yet finished the assessment.
- Completed - The candidate has submitted their assessment. Results are available.
- Expired - The candidate did not complete the assessment before the invitation expired.
- Invitation Failed - The invitation could not be sent. Check that the candidate has a valid email address on their profile.
Disabling the integration
Disable the integration
Disconnecting Criteria Corp will remove the integration from your account. Assessments already sent to candidates will not be affected, but you will no longer be able to send new assessments.
- Click Settings on the left-hand side menu.
- Under Security & Access Control, click Add-ons.
- You must be an admin to access the Add-ons settings.
- Find Criteria Corp (Recruitment) in the list.
- Click the Actions dropdown button for it.
- Click Disconnect.
- A disconnect confirmation pop-up will appear. Click the Disconnect button.
The integration is now disabled. To reconnect at any time, follow the steps in the Set up the Criteria Corp integration tab.