Find and re-activate a terminated employee

Available for the following HR plans: Premium, Platinum
Available for the following user access levels: Admin    

A terminated employee previously worked for the organisation but has since left. You can use the Employment Hero platform to find these people, see if they are eligible for rehire and re-activate their accounts if they have been rehired.

Find terminated employees

Interactive demo: Find terminated employees

Interactive demo

Find terminated employees
  1. Log into Employment Hero.
  2. On the left hand-side menu, click on People.
  3. Click on Employees List.
  4. Click on Employee Status from the drop-down menu.
    Click on employee status
  5. Select Terminated.
    Click on terminated
  6. Here you will see the terminated employees at your organisation.
    Here you will see the terminated employees
Check if a terminated employee is eligible for rehire
Under Status, terminated employees who have been marked as "Would you consider this personnel for rehire?" are listed as Eligible for rehire. This status would have been given when the employee was originally terminated.
Status of eligible for rehire

Re-activate a terminated employee's account

Re-activate a terminated employee's account

To re-activate a terminated employee, go to the Personnel Overview page and use the Re-activation feature. This will allow the employee to keep their original login and account email. When the re-activated employee logs in, remind them to update any personal details that may have changed. Alternatively, you can update their details in the Employee profile.

Important

You can only use the re-activation feature if the employee's status shows as terminated.

Helpful Hint

Reactivating a terminated employee will allow you to keep the employee's original login/account email. When the re-activated employee logs in again.

In case you need to change their account email, we recommend doing that before reactivating their profile, by searching for the employee in the Employee list and changing their email address. This way, they only need to access their new email address to confirm the change.

Re-activating an employee
  1. Click the   People menu.
  2. Click the Employee List submenu.
  3. Filter by Employee Status.
  4. Choose to include Terminated employees from the drop-down menu.
  5. Click the Actions button.
  6. Click the Re-active Employee button.
    Screenshot of the HR platform showing how to re-activate an employee who is terminated.
  7. Choose from the following options:
    • No, I do not want to trigger onboarding checklists.
    • Yes, I want to trigger onboarding checklists.
  8. Click the re-activate button.
    re-activate_2.jpg

 

After you have re-activated an employee

Interactive demo: Change an employee's employment details
Change an employee's employment details

Below are the steps to change an employee's employment details, including things like job title, manager, start date, company email, company mobile etc.

  1. Log into Employment Hero.
  2. Click the  People option on the left-hand side menu.
  3. Click the Employees List option.
  4. Select the employee whose details you need to update.
  5. Click the Employment details tab.
  6. Click the  Edit button.
    Screenshot of employee file screen, highlighting details tab and edit button
  7. Edit the following fields:
    • Employing entity

      Helpful Hint

      Here, you can assign your employees to an employing entity. To learn how to create a new entity, refer to this article.

    • Employee code
    • Location

      Helpful Hint

      Here, you can assign the employee's primary work location. To learn how to create new work locations, refer to this article.

    • Primary cost centre
    • Additional cost centres

      Important

      To use the Primary cost centre and Additional cost centre fields, you will require a connection to Employment Hero Payroll.

      Additional cost centres allow an employee to access a location that is not their primary cost centre. For example, when submitting a timesheet, it provides the employee with their primary and additional cost centre.

    • Employment type
    • Job title

      Important

      To edit Employment type and Job title, go to the employee's Employment history tab. To read more about the Employment History feature, refer to this article.

    • Primary manager

      Important

      If the HR platform is showing the same employee multiple times in the drop-down, this means there are duplicate employees on your platform. To learn how to correct this error, refer to this article.

    • Secondary manager
    • Start date
    • Termination date
    • Probation length
    • Company email
    • Company mobile
    • Company landline
    • Teams

      Helpful Hint

      Here, you can assign employees to a team.

      • To learn how to create new teams, refer to this article.
      • To learn how to remove a team from the employee profile, please refer to the Removing a team from the employee file tab in the Further information section of this article.

      Warning

      If you have assigned a team to a custom security group, the HR platform will automatically apply this security group to any new employees assigned to the team. To learn more about this feature, refer to this article.

  8. Click the Save button.
    Screenshot of employment details highlighting save button

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